FREE TRIAL - hiips://OCRKit.com = From: Philip Schill: | || | Subject: Re: App Store Disappointments Received(Date): Fri, 20 Nov 2009 07.24:47 +0900 To: Steve Jobs [ Date: Fri, 20 Nov 2000 07:24:47 +0900 We'll investigate these two app complaints and resolve them In the end it all really comes down to whether we will ever open up the iPhone for developers to distribute apps on their own, bypassing our store. Aslong as we have a store, we have to review apps that go in it, we can't just let anything on an app store that has Apple's name on it And as long as there is about 10,000 apps + updates coming through a week there wil always be some small Tevel of human error Also, last year we rejected the idea of publishing the rules and guidelines used to review apps. 10's very long and complicated but I think there will come a time where we are better served to publish them than not. At least we would be more transparent and some of the issue would be reduced (not al), On Nov 20, 2009, at 7:16 AM, Steve Jobs wrote Sent from my iPhone Begin forwarded message: From] om] Date: November 19.3009 2.05.39 PM PST Subject: App Store Disappointment Dear Steve, 1 wanted to write to express my disappointment in the App Store approval process. I am not even an iPhone developer, but I have been inconvenienced many times by these issues. Let me give you two examples. These are the two apps that I use *most frequently®, but due to delays and mistakes in the approval process, I now cannot use cither of them RSS Player is an app that grabs RSS feeds and allows you to play embedded sound files. 1 used this so frequently, | put it in my dock Px2316.1 CONFIDENTIAL APL-EG_00060755