September 2017 COUNTING OUR WAY HOME London’s 2015-2017 Enumeration Results Prepared by: Homeless Prevention Neighbourhood, Children, and Fire Services City of London ACKNOWLEDGEMENTS The City of London would like to thank the individuals and families who completed a survey and shared their experiences during the 2017 Enumeration Event. We are appreciative of all volunteers for their enthusiasm and commitment to making London’s 2017 Enumeration Event a success. We would also like to acknowledge the following organizations for their efforts during the 2017 Enumeration Event: • Anova • Ark Aid Street Mission • At^lohsa Native Family Healing Services Inc. and Zhaawanong Shelter • Canadian Mental Health Association Middlesex: Crisis Centre, Crisis Stabilization Space, London Coffee House, My Sisters’ Place • London CAReS • London Homeless Coalition • London InterCommunity Health Centre 2 • M ission Services of London: Men’s Mission and Rehabilitation Centre, Rotholme Women’s and Family Shelter, Crash Beds, The Gathering Place • Regional HIV/AIDS Connection • The Salvation Army Centre of Hope • Unity Project for Relief of Homelessness in London • Youth Opportunities Unlimited: Youth Action Centre, Resource Centre London’s 2015-2017 Enumeration Results INTRODUCTION Purpose Of The Report Counting Our Way Home: London’s 2015-2017 Enumeration Results provides a snapshot of the results from London’s enumeration events. About London’s Enumeration Events Enumeration events are community events that engage Londoners to solve homelessness together. Enumeration events assist the City of London, the Province of Ontario, the Government of Canada's Homelessness Partnering Strategy (HPS), and the Canadian Alliance to End Homelessness 20,000 Homes Campaign to have a stronger understanding of homelessness across Canada and build our resolve together. London’s enumeration events provide an opportunity to test strategies and learn how to best enumerate homelessness in our community. Data collected during enumeration events informs our efforts to address homelessness in London. Registry Week Point-in-Time Count Enumeration Event Date October 20-23, 2015 April 20, 2016 April 25-29, 2017 Why Conducted Part of the 20,000 Homes Campaign. Part of the HPS Coordinated Canadian Point-in-Time Count. Part of continued efforts to measure progress in reducing homelessness. Survey Used VI-SPDAT HPS Core Questions + VI-SPDAT HPS Core Questions + VI-SPDAT Individuals Surveyed 263 249 399 Volunteers 75 52 55 Locations 14 15 20 Survey Participation Stipend $5 gift card $5 gift card $10 gift card London’s 2015-2017 Enumeration Results 3 Data Collection And Analysis During London’s enumeration events, trained volunteers surveyed individuals and families experiencing homelessness at emergency shelters, drop-in services, and outreach routes throughout the city. All three enumeration events used the Vulnerability Index – Service Prioritization Decision Assistance Tool (VI-SPDAT)1 and specific local questions for the survey tool. The Pointin-Time Count and the Enumeration Event also used twelve “core questions” developed by the Government of Canada’s Homelessness Partnering Strategy. The full survey took approximately 20 minutes to complete. Participants received a gift card to thank them for their time. Once collected, data was entered into a database. Surveys were analyzed independently at the total, aggregate level. “Declined to answer,” “refused to answer,” and non-responses were removed from the final results. The statistics presented in this report, therefore, include only the responses received for each question. All data presented in this report is based on selfreported information. 1 4 The VI-SPDAT is a triage tool used to assign each individual an acuity score based on their level of need. London’s 2015-2017 Enumeration Results LONDON’S ENUMERATION EVENT RESULTS The results presented in this report represent the percentage of individuals who responded in each enumeration event. London’s 2015-2017 Enumeration Results 5 Average Age Gender Identity 2015: Registry Week Average age of individuals surveyed. 2017: 2016: Point-in-Time Enumeration Event Count 40 2015: Registry Week Male 66% 69% 63% 42 2016: Point-in-Time Count Female 29% 30% 35% 39 2017: Enumeration Event Other2 5% 1% 2% Indigenous Or Indigenous Ancestry New To London Identified as Indigenous or with Indigenous ancestry. Moved to London in the last year. 23% 2015: Registry Week 26% 2015: Registry Week 24% 2016: Point-in-Time Count 25% 2016: Point-in-Time Count 29% 2017: Enumeration Event 22% 2017: Enumeration Event The Registry Week survey offered “Other” as a response option, while the Point-in-Time Count survey offered both “Transgender” and “Other” as response options, and the Enumeration Event survey offered “Two-spirit,” “Trans female/trans woman,” “Trans male/trans man,” “Genderqueer/gender non-conforming,” and “Not listed” as options. 2 6 London’s 2015-2017 Enumeration Results 3 Military Service Chronic Health Issues Served in the Military or RCMP. Had chronic health issues with their liver, kidneys, stomach, lungs, or heart. 5% 2015: Registry Week 42% 2015: Registry Week 6% 2016: Point-in-Time Count 38% 2016: Point-in-Time Count 7% 2017: Enumeration Event 43% 2017: Enumeration Event Chronic Homelessness Most Frequent Sleeping Location Experienced chronic homelessness.3 Reported emergency shelters as the place they slept most frequently. 59% 2015: Registry Week 60% 2015: Registry Week 52% 2016: Point-in-Time Count 64% 2016: Point-in-Time Count 58% 2017: Enumeration Event 56% 2017: Enumeration Event Chronic homelessness is defined as experiencing homelessness for six months or more in the past year. London’s 2015-2017 Enumeration Results 7 8 Homelessness Caused By Abuse Or Trauma Homelessness Caused By Relationships Homelessness was caused by an experience of abuse or trauma. Homelessness was caused by relationship breakdown or an abusive relationship. 55% 2015: Registry Week 60% 2015: Registry Week 47% 2016: Point-in-Time Count 53% 2016: Point-in-Time Count 50% 2017: Enumeration Event 60% 2017: Enumeration Event Homelessness Caused By Substance Use Help Needed To Find And Keep Housing Drinking or drug use resulted in housing loss. Individuals reported they need the following to help them find and keep housing: 42% 2015: Registry Week 37% 2016: Point-in-Time Count 33% 2017: Enumeration Event • I ncreased income and/or financial support; • More available and affordable housing; • Support from community programs, including: finding housing, case management, system navigation, and access to housing listings; • To secure employment; and • To address addiction challenges and achieve sobriety. London’s 2015-2017 Enumeration Results BUILDING ON OUR SUCCESSES Registry Week, the Point-in-Time Count, and the 2017 Enumeration Event provided opportunities to explore, test, and learn how to best mobilize the community to enumerate homelessness in London. Recommendations Implemented From Previous Enumeration Events Learnings and recommendations from Registry Week and the Point-in-Time Count were implemented during the 2017 Enumeration Event with significant success, including: • E xpanded Data Collection Timeframe. Collecting data over an expanded timeframe, rather than a one-day period, led to an increase in the number of individuals who completed a survey. • Broader Engagement And Participation. Organizations that work with specific and targeted groups (e.g. youth) experienced an increase in the number of individuals who completed surveys at their sites. As a result, the findings in this report provide a better estimate of the extent of homelessness in London. • Mandatory, Comprehensive Volunteer Training. Providing volunteers and team leaders with enhanced hands-on training, focused on effective survey completion, resulted in improved data recording and data quality. Recommendations For Future Enumeration Events The City of London will continue to build on the successes of the enumeration events to ensure the community can: • More closely estimate the total size of the homeless population living in London; • Understand the demographics of those experiencing homelessness in London; • Use enumeration events as an opportunity to connect individuals and families experiencing homelessness to housing stability programs; and • Measure the community’s progress towards ending homelessness. London’s 2015-2017 Enumeration Results 9 Based on the learning from this year’s enumeration event, the City of London will continue to improve future enumeration events by: • C ompleting the enumeration event within a shorter timeframe, approximately 1-2 days, to avoid individuals being counted more than once. • Implementing a longer planning and preparation process to allow for project tasks to be implemented with more time. • Considering the timing of the enumeration event so it aligns with times of the month and year where service use is at its highest. • Improving data collection processes to assist in continued improvement in data recording and data quality. • Researching compensation amounts to determine the appropriate amount to provide individuals for completing a survey. • Making recommendations to HPS to improve questions and response options. • Extending the timeframe for the volunteer application process to allow for the recruitment of more volunteers. In alignment with the requirements of the Government of Canada and the Province of Ontario, the City of London plans to continue conducting annual enumeration events and will participate in Canada’s second Coordinated Point-in-Time Count, “Everyone Counts,” in the spring of 2018. Results will continue to be used to track progress towards reducing homelessness in London and provide the supports individuals experiencing homelessness require. 10 London’s 2015-2017 Enumeration Results FOR MORE INFORMATION PLEASE CONTACT: Homeless Prevention Neighbourhood, Children, and Fire Services City of London Citi Plaza, 355 Wellington Street, 2nd Floor, Suite 248, N6A 3N7 homelessprevention@london.ca www.london.ca London’s 2015-2017 Enumeration Results 11 COUNTING OUR WAY HOME London?s 2015-2017 Enumeration Results