LANCE A. ETCHEVERRY (State BarNo. 199916) RICHARD A. SCHWARTZ (State Bar No. 267469) 2 ROBERT J. KING (State Bar No. 302545) K.ASONNI SCALES (State Bar No. 301871) 3 SK.ADDEN, ARPS, SLATE, MEAGHER & FLOM LLP 300 South Grand Avenue, Suite 3400 4 Los Angeles, California 90071-3144 Telephone: (213) 687-5000 5 Facsimile: (213) 687-5600 1 6 JACK P. DICANIO (State Bar No. 138782) 7 SK.ADDEN, ARPS, SLATE, MEAGHER & FLOM LLP 8 9 525 University Avenue Palo Alto, California 94301 Telephone: (650) 470-4500 Facsimile: (650) 470-4570 10 Attorneys for ALIPHCOM, INC. , D/B/A 11 JAWBONE 12 13 SUPERIOR COURT OF THE STATE OF CALIFORNIA 14 FOR THE COUNTY OF SAN FRANCISCO 15 ) ) ) ) ) ) ) ) ) ) ) ) ) ) 16 ALIPHCOM, INC. D/B/A JAWBONE, Plaintiff, 17 18 v. 19 FITBIT, INC.; KATHERINE MOGAL; PATRICKNARRON; PATRICIO ROMANO; ANA ROSARIO; RONG ZHANG; and DOES 1 through 10, inclusive, 20 21 22 23 u Defendants. Case No. 1. Misappropriation ofTrade Secrets 2. Breach of Contract 3. Breach of the Implied Covenant of Good Faith and Fair Dealing 4. Violation of Cal. Bus. & Prof. Code §§ 17200, et seq. Jury Trial Demanded ~ ) ) ) ) 26 ·~---­ COMPLAINT ) 25 ------< ) ) 27,~----------------) 28 COMPLAINT 1 Plaintiff AliphCom, Inc. d/b/a Ja\.\ bone ("Ja" bone" ), by its unders1gned counsel, hereby 2 cornplams against Defendants Fitbit Inc. ("Fitbit"), Kathetine MogaJ (..Mogal''), Patrick Narron 3 (·''Jarron"), Patricio Romano (''Romano"), Ana Rosario ("Rosario"), Rong "Audrey" Zhang 4 ("Zhang") (collectively, the "Defendants''), and alleges, upon personal knowledge as to itself and 5 its own acts and upon information and belief as to all other matters, as follows : 6 7 INTRODUCTION 1. This case arises out of the clandestine efforts ofFitbit to steal talent, trade secrets 8 and intellectual property from its chief competJtor, Jawbone. Indeed , tacitly ackn wlcdging that it 9 lacked the proprietary technology, capabilities and expertise to progress to the next generation in a 10 rapidly changing technology space and thereby deliver on the lofty promises and expectations 11 conyeyed to mvestors as part of its impending mitial public offermg (IPO) - promises that leading 12 financial analysts have since criticized as being unsubstantiated and ..fuzzy"- Fitbit sought to 13 overcome those shortcomings and its adm1tted dtfficulhes in "attrat:ting and relammg highly skilled 14 employees" by systematically plundering Jawbone employees and their competitor's crittcal trade 15 secrets and intellectual property. Specifically, beginmng in early 2015, Fitbit recruiters contacted 16 an estimated 30 percent of Jawbone's workforce, inducing at least five employees to join Fitbit 17 each of them btinging along access to, and intimate knowledge of, key aspects of Jawbone's 18 business and the future direction of the market and its business. As one Fitbit recruiter admitted in 19 a moment of unguarded candor: "fitbit's obJecti\ e is to decimate Jawbone." But, as Fitbit well 20 1 nows, the law prohibits companies from ·'decimatmg" their competitors through the theft of 21 confidential, propnetary infonnation. The Defendants must now be held accountable for their 22 unlawful conduct and the substantial, and m many respects irreparable, harm inflicted on Jawbone. 23 2. Jawbone is a world leader in consumer technology and \\ earable devices. building 24 hardware products and software platforms powered by data science and extensive market research 25 The key to Jawbone's success lies in its unique and research-driven approach to meetmg a variety 26 of consumer needs, rangjng from fitness tracking to high quality audio to wireless communication. 27 1 wbone designs and engmcers advanced hardware and software solutions to the novel problems it 28 1 COMPLAINT 1 has studied and understood, and as a result, over 600 patents have been granted or are pending 2 related to Jawbone's ecosystem and wearable technology manufacturing processes. 3 3. To maintain its position as a leader in this competitive industry, Jawbone places a 4 premium on the work ethic of its employees and in maintaining strict confidentiality over the 5 company's proprietary insights, methods, practices, intellectual property and other confidential 6 information. To ensure the highest level of protection for its confidential information, Jawbone 7 requires its employees to execute detailed confidentiality agreements, and the company is vigorous 8 in its enforcement of those contractual requirements. 9 4. In plain violation of the terms of Jawbone's stringent confidentiality protections, the 10 acts of the Defendants in this case bear the hallmarks of a carefully orchestrated plan to abscond 11 with reams of proprietary and confidential infmmation regarding the intricacies of Jawbone's 12 business and the future direction of the market (infonnatio:1 that Fitbit had plainly failed to develop 13 on its own). Namely, in the days, we·eks and months leading up to their departures, the new 14 additions to Fitbit's workforce gained access to and downloaded from their work computers 15 information regarding Jawbone's current and projected business plans, products and technology. 16 By way of example, after deciding to join Fitbit as a User Experience Researcher (a fact that was 17 not revealed to Jawbone until later), Ms. Rosario sought a confidential meeting with Jawbone to 18 discuss all aspects of the future direction of the company, how it anticipated the market unfolding 19 in the future, and its product designs and prototypes. Recognizing the intrinsic value of this 20 information to her new employer (Fitbit) and for no other plausible justification but to use it in her 21 future employment, Ms. Rosario downloaded onto her personal computer a highly confidential 22 presentation that laid out in detail the positioning of Jawbone's cunent and future technologies and 23 products to the anticipated path of the market. This presentation was essentially the "Playbook for 24 the Future" for Jawbone's business. 25 5. Ms. Rosario's actions were only the tip of the iceberg. In fact, forensic analyses 26 performed by Jawbone on its former employees' computer devices revealed that a number of the 27 departed employees used USB thumb drives in their last days of employment at Jawbone to steal 28 proprietary company information, and in other cases forwarded confidential company information 2 COMPLAINT 1 to personal email addresses for later use. The stolen files are the informational equivalent of a gold 2 mine for Fitbit, as they provide an intricate roadmap into the core of Jawbone's business, including 3 such information as Jawbone's supply chain, gross margins, product lineup (both current and 4 future), product target costs, vendor contacts, product analysis, market trends and predictions, and 5 the future direction ofFitbit's main competitor. This stolen information, plus the proprietary 6 information to which the departed employees were exposed during their employment at Jawbone, 7 is the epitome of protected trade secrets under California law. A list of the trade secrets being 8 misappropriated by the Defendants is set forth in Exhibit A to the Complaint. 9 6. The forensic analyses likewise uncovered steps taken by Jawbone's former 10 employees to cover their tracks. Among other things, the analysis located a product called 11 "CCleaner" on their computer devices- a tool designed to conceal the forensic footprints of 12 activity on a computer device. As one website has described CCleaner: "When it comes to 13 cleaning up all of the extra traces that applications leave behind, nothing quite equals using 14 CCleaner to get rid of all those little bits that really shouldn't be there anymore." 1 Some 15 employees took a more primitive approach to concealing their illicit conduct: manually wiping 16 system logs generated by their computers in an effort to eliminate evidence of the files to which 17 they gained access in the waning days oftheir employment at Jawbone. 18 7. Recognizing the unlawful nature of its scheme to "decimate" Jawbone, and in an 19 apparent effort to mollify its competitor until after the conclusion of its IPO, Fitbit's Chief People 20 Officer, Marty Reaume, made an unsolicited call to her counterpart at Jawbone on or around April 21 17, 2015. During the call, Ms. Reaume acknowledged that Fitbit had been poaching Jawbone 22 employees but proclaimed that there was nothing untoward about its conduct. Of course, Ms. 23 Reaume revealed nothing of the knowing theft and misappropriation of Jawbone's proprietary 24 information, nor its plans to use such information to overcome the shortcomings in its overinflated 25 business projections. 26 See Lifehacker.com, "How to Really Browse Without Leaving a Trace," available at 27 http:l/lifehacker.com/5395267/how-to-really-browse-without-leaving-a-trace (last visited May 25, 28 2015). 3 COMPLAINT 1 8. Judicial intervention is required not only to hold Fitbit and the other Defendants 2 responsible for their concerted campaign of misconduct and the hundreds of millions of dollars that 3 Jawbone has been and will be damaged as a result of their conduct, but also to prevent any further 4 irreparable harm that will result from the continued misappropriation of Jawbone's confidential and 5 proprietary information. 6 7 PARTIES 9. Plaintiff Jawbone is a corporation organized and existing under the laws of the State 8 of California, with its principal place ofbusiness located in San Francisco, California. 9 10. Fitbit is a corporation organized and existing under the laws of the State of 10 California, with its principal place ofbusiness located in San Francisco, California. 11 11. Ms. Mogal formerly worked at Jawbone and is currently employed at Fitbit. Ms. 12 Mogal is a resident and citizen of the State of California, County of San Francisco. 13 12. Mr. Narron formerly worked at Jawbone and is currently employed at Fitbit. Mr. 14 Narron is a resident and citizen of the State of California, County of Santa Cruz. 15 13. Mr. Romano formerly worked at Jawbone and is currently employed at Fitbit. Mr. 16 Romano is a resident and citizen of the State of California, County of San Mateo. 17 14. Ms. Rosario formerly worked at Jawbone and is currently employed at Fitbit. Ms. 18 Rosario is a resident and citizen of the State of California, County of San Francisco. 19 15. Ms. Zhang formerly worked at Jawbone and is currently employed at Fitbit. Ms. 20 Zhang is a resident and citizen of the State of California, County of Contra Costa. 21 16. Plaintiff is ignorant of the true names and capacities of defendants sued as DOES 1 22 through 10, inclusive, and therefore sues these defendants by such fictitious names and capacities. 23 Plaintiff will amend this complaint to allege their true identities when ascertained. Plaintiff alleges 24 that each fictitiously named Defendant is responsible in some manner for the wrongful conduct 25 alleged and for the harm suffered by Plaintiff. 26 27 28 4 COMPLAINT l JURISDICTION AND VENUE 1 2 17. This Court has personal jurisdiction over Defendants by virtue of their residence and 3 the wrongful conduct in which they engaged in the State of California, which caused harm to 4 Jawbone in this state. 5 18. Venue in this district is appropriate under California Code of Civil Procedure § 395. GENERAL ALLEGATIONS 6 7 I. JAWBONE HAS DETAILED POLICIES DESIGNED TO PROTECT ITS CONFIDENTIAL INFORMATION. 8 A. Jawbone's Substantial Investments in Attracting Talent and Developing Its Processes and Intellectual Property Have Been Integral Components of Its Success. 19. Jawbone's success in the consumer electronics industry relies, in large part, on its 9 10 11 ability to attract and retain talent of the highest quality, which has resulted in the development of 12 core processes and intellectual property that are unmatched in the industry. To this end, Jawbone 13 has invested hundreds of millions of dollars developing the world's most technologically advanced 14 sensors in order to make the Jawbone UP system, like all of its products, the best possible offering 15 in an extremely competitive marketplace. For example, Jawbone acquired BodyMedia in April 16 2013 for over $1 00 million in order to acquire a large portfolio of patents and other proprietary 17 technology, including the rights to integrate BodyMedia's proprietary sensors into its multi-sensor 18 product array, which are capable of delivering the kinds of high quality metrics and insights that 19 will be required in the marketplace for the next generation of wearable products. These proprietary 20 technologies, like all of Jawbone's confidential information, are used by Jawbone to set it apart 21 from its competitors. 22 20. In addition to its intensive investment in proprietary technologies, Jawbone has 23 cultivated a wealth of confidential information that allows it to succeed in producing high quality 24 consumer electronics. Key to Jawbone's success has been its thoughtful and holistic approach to 25 understanding its customers' needs, developing unique and unrivaled products, and manufacturing 26 and selling highly advanced products on a massive scale. To maintain its position as a leader in 27 this ultra-competitive industry, Jawbone places a premium on the integrity of its employees to 28 maintain strict confidentiality over the company's confidential information, methods and practices. 5 COMPLAINT 1 B. To Preserve the Sanctity of Its Confidential Information, Jawbone Requires All of Its Employees To Agree to Rigorous Confidentiality Protections as a Condition of Their Employment. 21. Upon being hired at Jawbone, all employees (including each of the former 2 3 4 employees named as Defendants in this case) are required to execute confidentiality agreements 5 referred to as Confidential Information and Inventions Assignment Agreements (the 6 "Confidentiality Agreements," copies of which are attached hereto as Exhibits B through F)- and 7 to acknowledge their willingness to adhere to Jawbone's code of employee conduct set forth in its 8 detailed Employee Handbook. 9 10 Jawbone Confidentiality Agreements 22. Upon execution of the Confidential Information And Inventions Assignment 11 Agreement, Jawbone employees agreed that: 12 [A]t all times during my employment and after my employment ends for any reason (whether voluntarily or involuntarily) ... , I will hold in strictest confidence, and not use, except for the benefit of the · Company, or disclose to any person, firm or corporation without written authorization of the Chief Executive Officer of the Company ("CEO"), any Confidential Information of the Company. I understand that "Confidential Information" means any and all Company confidential information, proprietary information, technical data, trade secrets or knowhow, including, but not limited to, information related to research, product plans, products, services, customers, customer lists and other customer data (including, but not limited to, information concerning customers on whom I called or with whom I became acquainted during my employment), markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances, personnel, business plans, strategic plans, or other business information disclosed to me by the Company, either directly or indirectly in writing, orally or by drawings or observation of parts or equipment, or developed by me, solely or jointly with others. 13 14 15 16 17 18 19 20 21 22 23 (Confidentiality Agreement at 1 (emphasis added).) 23. Likewise, to secure Jawbone's confidential information and other property from its 24 competitors, Jawbone required that the individual Defendants agree, as a condition of their 25 employment, that: 26 27 I will not engage in any other employment, occupation, consulting or other business activity directly related to the business in which the Company is now involved or becomes involved during the term of 28 6 COMPLAINT 1 my employment, nor will I engage in any activities that conflict with my obligations to the Company. 2 3 (!d. at 3.) 4 5 24. Further, to ensure that departing employees do not take confidential information with them to Jawbone's competitors, the individual Defendants were forced to acknowledge that: I agree that, when my employment with the Company ends or upon the Company's earlier request, I will deliver to the Company (and 6 will not keep in my possession, recreate or deliver to anyone else) 7 any and all devices, records, data, notes, reports, proposals, lists, correspondence, specifications, drawings, blueprints, sketches, materials, equipment, other documents or property, or reproductions of any aforementioned items developed by me pursuant to my employment with the Company or otherwise belonging to the Company, its successors or assigns, including, without limitation, those records maintained pursuant to Section 3(d) above. I agree 8 9 10 that I will not copy, delete, or alter any information contained upon my Company computer or Company equipment before I return it to Company. 11 12 [I]f I have used any personal computer, server, or e-mail system to receive, store, review, prepare or transmit any Confidential Information, I agree to provide the Company with a computeruseable copy of all such Confidential Information and then permanently delete and expunge such Confidential Information from those systems; and I agree to provide the Company access to my system as reasonably requested to verify that the necessary copying and/or deletion is completed. 13 14 15 16 17 (!d. (emphasis added).) 18 25. To preserve Jawbone's rights to pursue any legal remedies that might be necessary 19 to avoid further harm that would result from disclosure of its trade secrets, the individual 20 Defendants acknowledged that: 21 [V]iolation of this Agreement by me would cause the Company irreparable harm, and therefore agree that the Company will be entitled to obtain extraordinary relief in court, including but not limited to temporary restraining orders, preliminary injunctions and permanent injunctions (without having to post a bond or other security), in addition to and without prejudice to any other rights or remedies that the Company may have for a breach of this Agreement. 22 23 24 25 (!d. at 5.) 26 26. Jawbone also held its employees to a high standard of personal conduct, which 27 expressly prohibits the individual Defendants from: 28 7 COMPLAINT 1 Revealing confidential information to outsiders or misusing confidential information. Unauthorized divulging of information is a violation of this policy whether or not for personal gain and whether or not harm to the Company is intended.... Unlawfully discussing prices, costs, customers, sales or markets with competing companies or their employees. 2 3 4 5 (!d. at 8-9.) 27. In addition to the Confidentiality Agreement, Mr. Narron entered into an additional 6 agreement with Jawbone: a "Mutual Non-Disclosure and Confidentiality Agreement" (the "Non- 7 Disclosure Agreement"), a copy of which is attached hereto as Exhibit G. By executing the Non- 8 Disclosure Agreement with Jawbone (the "Disclosing Party" to this Non-Disclosure Agreement), 9 Mr. Narron agreed that he would, among other things: 10 11 • Hold Confidential Information of the Disclosing Party in strict confidence using at least the same level of care to protect this Confidential Information as the Recipient employs with respect to its most confidential materials, but in no case using less than reasonable precautions; and • Only permit access to Confidential Information of the Disclosing Party by its employees or authorized representatives with a need to know and who have signed confidentiality agreements or are otherwise bound by confidentiality obligations substantially similar to, and at least as restrictive as, those contained herein and not disclose Confidential Information of the Disclosing Party or any information derived therefrom to any third party; and • Not use Confidential Information of the Disclosing Party except for the limited purpose of evaluating or pursuing a business relationship with the Disclosing Party; and • Not reproduce Confidential Information of the Disclosing Party except to accomplish the intent of this Agreement, and any permitted reproductions are the property of the Disclosing Party and must contain all proprietary notices or legends that appear on the original; and • Not modify, reverse engineer, decompile, or disassemble any software disclosed by the Disclosing Party. 12 13 14 15 16 17 18 19 20 21 22 23 (Mutual Non-Disclosure and Confidentiality Agreement at 1-2.) 24 Jawbone's Employee Handbook 25 28. To further protect and maintain the integrity of its trade secrets and other 26 confidential and proprietary information, Jawbone has detailed confidentiality policies that are set 27 forth in its Employee Handbook. Jawbone provided a copy of the Employee Handbook to the 28 8 COMPLAINT 1 individual Defendants upon joining the company and instructed them to review it carefully and to 2 be knowledgeable about its terms. The Employee Handbook provides that: 3 The security of the Company's property is of vital importance. The Company's property includes not only tangible property, like desks and computers, but also intangible property such as source code and all other intellectual property. All employees are responsible for ensuring that proper security is maintained at all times. Proprietary information includes all information relating in any manner to the business of the Company and its affiliates, consultants, users and business associates that is produced or obtained by Company. 4 5 6 7 8 Protecting our Company's information is the responsibility of every employee, and we all share a common interest in making sure information is not improperly or accidentally disclosed. Do not 9 discuss the company's confidential business or proprietary business matters, or share confidential, personal employee information with anyone who does not work for us such as friends, family members, members of the media, or other business entities. 10 11 12 (Employee Handbook at 10, 16 (emphasis added).) 13 29. The Employee Handbook also reiterates the importance of maintaining the secrecy 14 of proprietary information in the context of social media, instructing that "employees are prohibited 15 from revealing, or making any reference to, any proprietary or confidential information, trade 16 secrets, or other information covered by such policy. Even vague or disguised references to such 17 information could violate the Company policies and applicable laws." (!d. at 15.) The Employee 18 Handbook further provides that employees may be disciplined for, among other things, 19 "[d]isclosing or using confidential or proprietary information without authorization." (ld. at 24.) 20 c. Jawbone Has Extensive Regulations Regarding Employee Use of Company Computers. 30. As an employment benefit, the individual Defendants were furnished with laptop 21 22 23 24 25 26 computers and other electronic devices that permitted them to access Jawbone's computer network while they were working remotely. To ensure that Jawbone's confidential information is secure and confined to company-owned electronic devices, Jawbone created detailed regulations that all employees are obligated to know and abide by during work and non-work hours. 27 28 9 COMPLAINT 1 31. With respect to computer and email usage, the Employee Handbook directs 2 employees that: "Employees may use our Systems2 to communicate internally with co-workers or 3 externally with customers, suppliers, vendors, advisors, and other business acquaintances for 4 business purposes." (Id. at 13-14.) The Employee Handbook specifically notes that "[e]mployees 5 must not copy, use, or transfer proprietary materials of the Company or others without appropriate 6 authorization." (!d. at 14-15 (emphasis added).) 7 32. In addition, Jawbone established an IT Information Security Policy, attached hereto 8 as Exhibit H, which requires employees, among other things, to: 9 • Keep all passwords secure. Do not share accounts. Authorized users are responsible for the security of their passwords and accounts. Passwords must never be communicated via email. Always provide passwords to users in person or via a phone call. All user-level passwords must be changed quarterly. • All laptops and workstations should be secured with a password-protected screen saver with automatic activation set at 15 minutes or less. • User computers should NOT have local file shares that expose important or sensitive company data on the network. • All work-related activities should be performed on Jawbone-provided computers, although exceptions can be made for contractors. Employees should not use personally-owned computers for work purposes. • Because information contained on portable computers is especially vulnerable, special care should be exercised. If your laptop is left unattended, even in the office, it should be physically secured to your desk via a laptop cable. If you leave your laptop at your desk overnight, a laptop cable is a requirement. • Smartphones and tablet computers (also iPads) are also very vulnerable. All smartphones and tablets must have a software lock enabled, requiring a password after 15 minutes of inactivity. If a device is lost or stolen, the Jawbone IT department must be notified as quickly as possible to attempt to remotely erase the device. Email between @jawbone.com email addresses is secure and encrypted. 10 11 12 13 14 15 16 17 18 19 20 21 However, email sent to or received from other mail servers (i.e. non jawbone. com email addresses) is not secure. Sensitive information should~ be sent in 22 23 24 25 26 27 28 2 System is defined to include, among other things: Messages, images, data or any other information used in e-mail, instant messages, voice mail, fax machines, computers, personal digital assistants (including Blackberry, iPhone or similar devices), text messages, pagers, telephones, cellular and mobile phones including those with cameras, Intranet, Internet, backup storage, information on a memory or flash key or card, jump or zip drive or any other type of internal or external removable storage drives. (Employee Handbook at 13.) 10 COMPLAINT 1 emails other than between @jawbone.com addresses. If this type of information has to be shared with partners or vendors, it must be via secure channels or applications such as SFTP, ShareFile, or shared/secured folders on our Intranet whenever possible. 2 3 4 5 • Employees who travel or frequently use a laptop in public places must use a laptop monitor privacy filter. • SMS/IMNIS and external IM services are not secure channels and should never be used for sharing sensitive information. We have an internal Jabber IM server that enables secure chat sessions, please see http://jabber.aliph.com for installation instructions. • Arena is our repository for product-related documentation. All requests for new accounts and access to information are managed by our Arena administrator. Information stored in Arena should remain only in Arena, and must not be stored in other systems. • Access to source-code repositories (Subversions, Git) shall be granted only to those who require source code access in order to perform their job function. Access requests must be approved by a VP. • Internal systems using email notifications that could potentially include sensitive data must be configured using secure internal mail relays. • The Jawbone Intranet consists of an Intranet Home area and a separate area of each Department. Department home pages are for general employee information only. No sensitive information should be included on Department home pages. Each Department maintains a private team site with restricted access for sensitive information, and each department's primary content owner is trained in setting Sharepoint permissions. No source code or Arena documents should ever be stored on the Intranet. • Printed material containing sensitive information should be stored in locked cabinets. If the printed material is no longer required, it should be shredded unless directed otherwise, for example under a litigation hold. Sensitive printed material should never be placed in normal recycling bins. 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 (IT Information Security Policy at 1 (emphasis added).) 22 23 D. Defendants Mogal, Narron, Romano and Rosario Signed Jawbone's Exit Paperwork, Which Reiterates the Importance of Maintaining Confidentiality. 33. After they tendered their resignations, Ms. Mogal, Mr. Narron, Mr. Romano, and 24 Ms. Rosario reviewed their Confidentiality Agreements and signed a Termination Certification, 25 copies of which are attached hereto as Exhibits I through L, in which they stated: 26 27 28 This is to certify that I have returned to AliphCom (the "Company") all Company Property. For purposes of this Termination Certification, Company Property means all Company documents (and all copies thereof) and other Company property which I had in 11 COMPLAINT 1 my possession at any time, including, but not limited to, Company files, notes, drawings, records, plans, forecasts, reports, studies, analyses, proposals, agreements, financial information, research and development information, sales and marketing information, operational and personnel information, specifications, code, software, databases, computer recorded information, tangible property and equipment (including, but not limited to, leased vehicles, Blackberrys, computers, computer equipment, data storage or memory devices, facsimile machines, mobile telephones, tools, servers), credit cards, entry cards, storage unit keys, identification badges and keys, key cards, gate openers; and any materials of any kind which contain or embody any proprietary or confidential information of the Company (and all reproductions thereof in whole or in part). 2 3 4 5 6 7 8 I further certify that I have not made or retained copies, reproductions or summaries of any such Company Property, and have returned all Company Property in its present condition without deletion or alteration. 9 10 11 I further certify that I have complied, and will continue to comply, with all terms of my signed confidential information and inventions assignment agreement with the Company. 12 13 (Termination Certification at 1.) 14 34. Ms. Mogal, Mr. Narron, Mr. Romano and Ms. Rosario also signed an 15 Acknowledgment of Proprietary Information, copies of which are attached hereto as Exhibits M 16 through P, in which they stated that: 17 As an employee of the Company, I signed the Proprietary Information Agreement (a copy of which has been given to me), and I have now reread that Proprietary Information Agreement. I acknowledge that I have acquired knowledge of or had access to Proprietary Information of the Company during my employment, including, but not limited to, the information in my files and notebooks and those items identified below. 3 18 19 20 21 22 23 • Electronic files, including but not limited to, source code, object code, tapes, disks, diskettes, and any other on-line documentation. • Product requirements, specifications, designs, materials, components and test results. 24 25 3 The Acknowledgment also provides that: "I understand that the items below are not an 26 exhaustive list of all of the Proprietary information to which I have been exposed. Rather they are intended as examples of the types of information covered by the Proprietary Information 27 Agreement. I understand that the listing of certain areas of Proprietary Information does not mean 28 that I am free to use or disclose other unlisted Proprietary Information." 12 COMPLAINT 1 • Production methods, facilities and systems, including techniques, designs, efficiencies and capacities. • Research and development activities, methods, procedures, plans and strategies. • Terms of agreements or proposed agreements with customers, vendors and other companies. • Sales and marketing information, including pricing information, customer lists, contacts, habits, sales techniques, plans and surveys. • Financial information, including results of operations, margins, budgets, and business plans. • Personnel lists and information regarding skills, compensation and responsibilities of various personnel. 2 3 4 5 6 7 8 9 10 (Acknowledgment ofProprietary Information at 1 (emphasis added).) 11 35. 12 Ms. Mogal, Mr. Narron, Mr. Romano and Ms. Rosario further certified that: I acknowledge that I have had access to the types of information described above. I am fully aware of the critical importance of preserving the confidentiality of the Company's business information and activities. I have actively participated in efforts to protect the confidentiality of the Company's Proprietary Information. 13 14 15 I do not possess, nor have I failed to return, any files, drawings, blueprints, notes, notebooks, memoranda, specifications, computer tapes or disks, source code, object code or other documents or electronic files containing or disclosing any of the Company's trade secrets or proprietary or confidential information, or copies of any of these items, or other materials, tools, equipment, or other property belonging to the Company. 16 17 18 19 I further certify that I have complied with, and I will continue to comply with, all of the terms of the Proprietary Information Agreement. In compliance with my Proprietary Information Agreement, I will preserve as confidential all Proprietary Information pertaining to the Company and I will refrain from using or disclosing the Company's Proprietary Information. 20 21 22 (ld. at 2.) 23 II. 24 FITBIT DEVISED AN UNLAWFUL SCHEME TO "DECIMATE" JAWBONE BY STEALING ITS EXPERTISE AND PROPRIETARY INFORMATION. 25 36. In connection with its planned IPO, Fitbit made lofty representations to potential 26 investors about its business model and strategic vision to "make significant investments in research 27 and development ... through both internally-developed and acquired technologies," Fitbit, Inc., 28 Registration Statement (Form S-1) at 5 (May 7, 2015) -representations that were subsequently 13 COMPLAINT 1 criticized by Bloomberg and other leading financial analysts as "fuzzy" and demonstrating nothing 2 more than a near-term strategy, given the impending changes in the wearables market. The truth is 3 that Fitbit and its management lacked the strategic direction, talent and expertise necessary to 4 create a sustainable model for product growth and revenue in the future. Indeed, Fitbit itself has S admitted: "We have, from time to time, experienced, and we expect to continue to experience, 6 difficulty in hiring and retaining highly skilled employees with appropriate qualifications.... Ifwe 7 fail to attract new personnel or fail to retain and motivate our current personnel, our business and 8 future growth prospects could be severely harmed." !d. at 28. Fitbit has also acknowledged that its 9 failure to attract and retain talent is compounded by the "highly competitive market" it operates in, 10 and that its business could collapse if it fails to "anticipate and satisfy consumer preferences in a 11 timely manner," "accurately forecast consumer demand for our products and services," or "develop 12 and timely introduce new products and services or enhance existing products and services." !d. at 13 6. 14 37. Fitbit thus sought to find what it was lacking internally by embarking on a IS systematic campaign to steal talent, expertise, strategic direction and highly confidential 16 information from Jawbone concerning its current and future products and its market projections17 and, in the process, "decimate" its chief competitor. As detailed below, Fitbit has knowingly 18 benefitted from its new employees' use, knowledge and disclosure of Jawbone's most sensitive 19 confidential information and trade secrets (a list of which is contained in Exhibit A). Once that 20 critical information concerning Jawbone's, and the wearable market's, future was revealed, there is 21 no manner by which it can be stripped from Fitbit's institutional knowledge base- hence the 22 irreparable harm to Jawbone. 23 A. Fitbit Targeted Defendants Mogal and Rosario To Obtain Access to Jawbone's Market Research Regarding User Experiences and Preferences and Its Corporate Wellness Program. 38. It is generally understood in the industry that Fitbit's consumer experience and 24 25 26 opinion research capabilities were lacking. As with any technology company, but especially one 27 unprepared for the next generation of technology, this information is critical to the sustainability of 28 Fitbit's business, and to the ability of the company to achieve the objectives outlined to its 14 COMPLAINT 1 investors. In early 2015, Fitbit sought to overcome its internal deficiencies by poaching key talent 2 and proprietary intelligence and experience from its chief competitor, Jawbone. 3 39. By contrast, Jawbone invested significant time and financial resources to research 4 consumer experiences and to develop a highly specialized understanding into consumer 5 preferences. This research was extensive and included, among other things, analysis regarding 6 consumer use of not only its products, but also the products of its competitors. The insights 7 developed during this confidential research played an integral role in the development of 8 Jawbone's complex UP system- a top competitor with Fitbit's products, which incorporates 9 Jawbone's research-based designs, marketing and functionality, as compared to other, simpler 10 fitness trackers like Fitbit's offerings. 11 40. Defendants Mogal and Rosario were at the crux of Jawbone's extensive experience, 12 research and intellectual property relating to consumer experiences in the fitness tracker industry. 13 Indeed, Ms. Mogal began working for Jawbone on or around August 5, 2013, as the Director of 14 Market and Customer Experience Insights. In that capacity, Ms. Mogal was intimately involved 15 with every aspect of Jawbone's business, ranging from product development to customer service to 16 Jawbone's corporate wellness program. Similarly, Ms. Rosario began working for Jawbone on or 17 around May 19,2014, in Design & User Researcher/Customer Experience. Both Ms. Mogal and 18 Ms. Rosario had access to confidential information including, but not limited to, studies 19 commissioned by Jawbone, customer perceptions of Jawbone as compared to Fitbit, pricing 20 information and analyses, Jawbone's financial health, Jawbone's product development pipeline and 21 product strategy over the next several years, and senior executive and management decisions 22 regarding key aspects of Jawbone's business. 23 41. For example, in the regular course of their work at Jawbone, Ms. Mogal and Ms. 24 Rosario were responsible for overseeing Jawbone's efforts to evaluate the differences between 25 Jawbone's products- in particular its UP system- and Jawbone's competitors' products, 26 including those offered by Fitbit. To better understand these issues, Ms. Mogal and Ms. Rosario 27 commissioned, directed and performed market, ethnographic and usability surveys, reports and 28 analyses comparing the respective advantages and disadvantages ofFitbit and Jawbone products. 15 COMPLAINT 1 Among other things, these reports, surveys and analyses evaluated: (i) Fitbit's and Jawbone's 2 demographics; (ii) how users perceived the differences between Jawbone's and Fitbit's physical 3 products; (iii) Jawbone's and Fitbit's web portals; (iv) consumer perceptions regarding Jawbone 4 and Fitbit software applications; (v) the premium services that Fitbit offered; and (vi) the 5 advertising strategies of its competitors. 6 42. During her tenure at Jawbone, Ms. Mogal was also intimately invotved in the 7 company' s corporate well ness program. This is a key area of strategic improvement for Fitbit. In 8 fact, in its Registration Statement filed with the Securities and Exchange Commission on Aprill, 9 2015, Fitbit acknowledged that it intended to "focus on building relationships with employers and 10 wellness providers and increase revenue through employee wellness programs." Fitbit, Inc. , 11 Registration Statement (Form S-1) at 90 (May 7, 20 15). 12 43. Shortly before her departure from Jawbone, Ms. Mogal contributed to the 13 development of a highly confidential presentation, entitled Market Trends & Opportunities, in 14 which Jawbone executives and senior management set forth in detail the technology and product 15 plans for Jawbone, the future direction of the market, and how Jawbone intended to position itself 16 in the future marketplace - invaluable information for any competitor to know. Seizing on the 17 opportunity to gain intelligence and access regarding Jawbone's inner workings and its strategic 18 path forward, Fitbit poached Ms. Mogal on March 16, 2015, to become Head ofUser Experience 19 Research - a brand new position at Fitbit. As Ms. Mogal informed Jawbone as she was leaving 20 the company, Fitbit did not previously have these capabilities, and the company was looking for 21 her to use her experience and proprietary insights gained as a result of the extensive research 22 performed at Jawbone to build a comparable department at Fitbit. There is no conceivable way 23 that Ms. Mogal could perform her function in understapding and predicting the market trends and 24 the positioning ofFitbit 's competitors without tapping into Jawbone's trade secrets. 25 44. Not content with simply absconding with Jawbone's highly confidential 26 information, Fitbit and Ms. Mogal sought to "decimate" Jawbone by dismantling its consumer 27 research department, in direct violation of Ms. Mogal ' s contractual obligations to Jawbone. 28 Indeed, despite having agreed that, for twelve months following her departure from Jawbone, she 16 COMPLAINT 1 would not "solicit, induce, recruit or encourage, or attempt to solicit, induce, recruit or encourage 2 any Company employee or consultant to terminate his, her or its employment or consulting 3 relationship with the Company," (Confidentiality Agreement at 4), Ms. Mogal did just that. 4 Namely, Ms. Mogal solicited Ms. Rosario to once again work for her, this time at Fitbit. 5 45. Ms. Rosario interviewed at Fitbit on April 16,2015, and decided to join the 6 company at or around that time. On April20, 2015, despite her clear intention to JOin Fitbit, but 7 before announcing her impending departure to anyone at Jawbone, Ms. Rosario asked for a one-on8 one meeting with Jawbone's Senior Director of Product Management - wherein she pressed for 9 several hours for a detail ed roadmap regarding Jawbone's future plans, products, projections and 10 understanding of the future of the wearables market. During the meeting, Ms. Rosario also secured 11 access to the highly confidential "Market Trends & Opportunities" presentation, which set forth 12 this information in detail, and she then, impermissibly downloaded it to her personal computer in 13 clear violation of compally policy. There is no conceivable basis for Ms. Rosario to have stolen 14 this presentation, other than to have it for her future employment at Fitbit. 15 46. Two days later, on April 22, 2015, Ms. Rosario gave notice to Jawbone that she 16 intended to leave to work under Ms. Mogal at Fitbit as a Senior User Experience Researcher. 17 During her exit interview, when confronted by Jawbone employees who asked whether she had 18 removed any confidential information from Jawbone' s premises, Rosario initially denied doing so. 19 Later in the same interview, after Jawbone employees continued to press her on the matter, Ms. 20 Rosario recanted and admitted that she had removed the "Market Trends & Opportunities" 21 presentation from Jawbone's premises. 22 47. In her new position at Fitbit, like in her prior role at Jawbone, Ms. Mogal 's 23 responsibilities are to make recommendations to Fitbit executives regarding consumer experiences 24 in utilizing fitness trackers and the future path and direction of the market, key competitors (such 25 as Jawbone), and the suitability ofFitbit's product lineup to address future market movements. 26 Likewise, Ms. Rosario 's position at Fitbit, as was the case at Jawbone, is to facilitate those 27 decisions by performing research and analyses relating to consumer experiences using the various 28 fitness trackers that are available on the market. Ms. Mogal and Ms. Rosario remain in possession 17 COMPLAINT 1 of extensive confidential and proprietary information that belongs to Jawbone and bears directly on 2 their new roles at Fitbit. Jawbone's proprietary information is inextricably intertwined in the 3 performance of their newly created positions at Fitbit. 4 48. Specifically, in addition to the confidential, trade secret information described 5 above, Ms. Mogal and Ms. Rosario had, and continue to have, access to the Jawbone trade secrets 6 identified in Exhibit A. Ms. Mogal and Ms. Rosario have disclosed, used and cominue to use these 7 trade secrets in the performance of their respective jobs at Fitbit, and threaten to continue to use 8 some or all of these trade secrets in the future, for example, by performing analyses and projecting 9 the future positioning of Fitbit and its product lineup with those offered by its competitors (chiefly, 10 Jawbone). 11 B. Fitbit Tar geted Defenda nt Narron To Obta in Access to J awbone's Confidential Information and I ntellectu al Pr oper ty Regarding Audio Products and Designs. 49. To date, Fitbit has never offered to consumers any product that contains a speaker or 12 13 other component designed for independent audio playback. Although the development of audio 14 products appears now to be a strategic objective for Fitbit, the company lacked the expertise and 15 competency to succeed in that competitive market (a function of its lack of strategic vision). 16 Rather than developing that knowledge and expertise through accepted means, a process that would 17 take a significant amount of time and capital to accomplish, Fitbit sought to capitalize on the 18 substantial investments made by Jawbone in that arena and acquire that expertise overnight by 19 luring Mr. Narron to join the company (with a wealth of Jawbone's confidential information about 20 audio products in tote). As Fitbit's recruiters unabashedly acknowledged, the company lacked the 21 institutional capability or vision to execute on any future concept that would require audio without 22 hiring an employee that could bring those skills to Fitbit. 23 50. Jawbone is a world leader in audio products. In fact, Jawbone released its first 24 audio product - the critically acclaimed Jawbone Bluetooth headset - in 2007. Building on its 25 technical and design prowess, Jawbone released a wireless speaker- the Jambox - in 2010. 26 Jawbone has numerous patents relating to its audio designs and products, and audio products 27 remain an area of priority and significant investment for the company. In particular, Jawbone has 28 18 COMPLAINT 1 invested substantial resources in developing and refining both the Jawbone Bluetooth headset and 2 the Jambox to maintain its position of profitability in the market for a long time. 3 51. Mr. NatTOn was a central player in Jawbone's development of its audio products, as 4 one of the most senior and knowledgeable engineers at the company. Mr. Narron began working 5 for Jawbone in September 2011 as a Staff Audio Engineer. In that capacity, Mr. Narron became an 6 expert in audio signal chain - from input sources to output transducers - in speakers and 7 wearables. Mr. Narron was likewise knowledgeable about every aspect of Jawbone's audio 8 business, and had access to extensive confidential information relating to Jawbone's methods, 9 designs, components, suppliers, specifications, pricing and the development of new audio and other 10 products that have not yet been announced to the public. 11 52. For example, as an expert in audio signal chain, Mr. Narron was leading Jawbone's 12 design of its new headset, which is a product category for which Fitbit did not, and does not, have a 13 competing offering. Moreover, in his regular course of work, Mr. Narron contributed to the design, 14 development, and production of all of Jawbone's audio electronics products, including those that 15 are still in the non-public development or prototype phase. Put simply, Mr. Narron was an ideal 16 target for Fitbit, which wanted to develop a lineup of audio products using the proprietary expertise 17 of its chief competitor. 18 53. On or around April 8, 2015, Mr. Narron announced to Jawbone that he would be 19 leaving the company in two weeks. With full knowledge that di sclosing an intention to join a 20 competitor would result in his immediate removal from the premises, and thereby deprive him of 2 1 the opportunity to gather the confidential Jawbone information that he intended to take to Fitbit, 22 Mr. Narron declined to respond to questions about where he would be finding new employment. 23 Jawbone thus allowed Mr. Narron to continue his work at Jawbone for the next two weeks, during 24 which time Mr. Narron perfected his plan to steal confidential infom1ation. In fact, on April 16, 25 2015, less than one week before Mr. Na rron 's last day at Ja wbon e, Mr. Narron sent Jawbone's 26 confidential information to his personal email account, in direct violation of Jawbone policy. This 27 information included an email discussion between Jawbone engineers regarding the advantages for 28 19 COM P LAINT - - 1 certain cutting-edge components that were under consideration for implementation in one of 2 Jawbone's upcoming, next-generation products. 3 54. As Jawbone's recent forensic analysis has revealed. Mr. Narron was a serial violator 4 of the company's confidentiality policies. For example, Mr. Narron frequently sent confidential 5 infonnation to his personal email addresses, including information concerning Jawbone's product 6 component lists, component prices, product cost estimates, production design schedules and l')ther 7 highly sensitive confidential information that would give a competitor (here, Fitbit) invaluable 8 insight into Jawbone's audio supply chain, margins and future product developments. Mr. Narron 9 never disclosed his improper acquisition of Jawbone's confidential information. 10 55. Rather, on April 22, 2015, when Mr. Narron left Jawbone, Fitbit instantly acquired 11 Jawbone's most sensitive trade secrets concerning its entire line of audio products. Specifically, in 12 addition to the confidential, trade secret information described above, Mr. Narron had. and 13 continues to have, access to the Jawbone trade secrets identified in Exrubit A. Mr. Narron has 14 disclosed , used and continues to use these trade secrets in the performance of his job at Fitbit, and 15 threatens to continue to use some or all of these trade secrets in the future, for example, by utilizing 16 Jawbone's manufacturing processes or audio signal chain designs in developing audio products for 17 Fitbit as it scrambles to figure out a strategic path forward. 18 c. Fitbit Targeted Defendant Romano To Obtain Access to Jawbone's Confidential Information and Intellectual Property Regarding Headsets, Fitness Trackers and Audio Products. 56. Jawbone's fitness trackers incorporate numerous technological advances that 19 20 21 Fitbit 's fitness tracker offerings do not. For example, the Jawbone UP3 is built on an advanced 22 multi-sensor platform that allows Jawbone to deliver more in-depth insights than more simplistic 23 fitness trackers, like those offered by Fitbit. The UP3 's band uses this sensor setup to. among other 24 things: reveal a wearer's resting heart rate, a crucial indicator of overall heart health: track users' 25 sleep patterns and differentiate between REM, light and deep sleep; and its companion application 26 also provides information and analysis to help users improve their sleep patterns. Furthermore, the 27 Jawbone UP3 has automatic sport detection skills and offers (in conjunction with the UP3 28 application) the new Smart Coach system - a real-time information system that analyzes the data 20 COMPLAINT 1 that the UP3 band records about users to provide personal advice on users' goals and objectives. 2 Fitbit offers non e of these technologies to its users - a key limiting factor in Fitbit's ability to 3 survive and grow in the industry. 4 57. Rather than employing the time, resources and capital necessary to enhance its 5 technologies to effectively compete in tomorrow's marketplace, Fitbit sought to poach that 6 expertise from Jawbone. Indeed, as one leading financial analyst noted with regard to Fitbit's 7 inability to attract and retain capable engineers and designers with expertise in the wearables space: 8 "FitBit admits it has had trouble 'attracting and retaining' these highly skilled workers in the past." 9 Defendant Romano was, therefore, an ideal target. During his tenure at Jawbone, which began in 10 2013. Mr. Romano worked as a Product Design Engineer and, in that capacity, had access to every 11 aspect of the mechanical and industrial design of Jawbone's products, including its fitness trackers 12 and its full lineup of audio and headset products. Mr. Romano had virtually unfettered access to 13 confidential information at Jawbone including, but not limited to, the design s and production 14 methods for Jawbone's fitness tracker, headset and audio products; Jawbone's product pipeline, 15 prototypes, the prices and relative merits of component parts; and strategic design considerations 16 and decisions that would chart the course of Jawbone's business. 17 58. For example, in the course of his work as a Product Design Engineer, Mr. Romano 18 was leading Jawbone's design of a new headset, which is a product category for which Fitbit did 19 not, and does not, have a competing offering. Mr. Romano also contributed to the design, 20 development and production of all of Jawbone's audio electronics products, including, but not 2 1 limited to. those that have not yet been released to the general public. 22 59. After already accepting a position at Fitbit, but before giving notice of his decision 23 to leave Jawbone, Mr. Romano accessed his Jawbone computer and used a portable USB storage 24 device to remove word processing documents, spreadsheets and other media from Jawbone's 25 premises- in plain violation of the terms of his confidentiality agreements with the company. To 26 cover the tracks of his wrongdoing, remnants of a forensic wiping tool called CCleaner were found 27 on his work computer. Even more egregious, on his last day of employment with Jawbone, Mr. 28 Romano manually deleted certain automatically generated file logs that would otherwise indicate 21 COMPLAINT 1 what kind of activity Mr. Romano had conducted on his work computer, and manually altered the 2 system's date and time to facilitate the concealment of his illicit activities. 3 60. Also in pl.ain violation of his confidentiality and computer use obligations, 4 Mr. Romano routinely sent confidential information from his Jawbone email account to his own 5 personal emai l account whi le he was employed at the company. 6 61. On or around March 17, 2015 , when Mr. Romano joined Fitbit, be took witl . him 7 not only the stolen confidential electronic tiles, but also a wealth of confidential information 8 concerning Jawbone's fitness trackers, headsets and audio products, including, specifically, 9 Jawbone's product pipeline, prototypes, the prices and relative merits of component parts, and 10 strategic design considerations and decisions. Specifically, in addition to the confidential, trade 11 secret information described above, Mr. Romano had, and continues to have, access to the Jawbone 12 trade secrets identified in Exhibit A. Mr. Romano has disclosed. used and continues to use these 13 trade secrets in the perfonnance ofhjs job at Fitbit, and threatens to continue to use some or all of 14 these trade secrets in the future, for example, by incorporating the designs and combinations of 15 sensors to enhance Fitbit products through Jawbone's proprietary trade secrets. 16 D. Fitbit Targeted Defendant Zhang To Obtain Access to Jawbone's Confidential Information Regarding Ja wbone's Supply C hain Contacts, Margins and Pricing Information. 62. In early 2015, Fitbit recognized that it was losing ground in developing the next 17 18 19 generation of products in the wearables market, due to the absence of headsets and other audio 20 systems from its product lineup, as well as its lack of a strategic vision for the future of fitness 21 trackers. Fitbit has further acknowledged its lack of product and manufacturing diversity by 22 admitting that it relies on only one manufacturer that is "currently the sole manufacturer of the 23 majority of our devices," and that Fitbit "do[ es] not currently have any alternative or replacement 24 manufacturers." Thus, the company determined to poach employees with audio and product 25 manufacturing expertise from its competitors, Jawbone in particular. and in the process acquire the 26 benefits of Jawbone's proprietary research and development - including, among other things, the 27 supply chain contacts, plans and processes that are integral to the successful development. 28 marketing and distribution of any advanced technology. 22 COMPLAINT 1 63. Jawbone has produced headsets since 2007 and speaker products since 2010, with 2 fitness trackers becoming part of its product offering in 2012. Over the course of the last near3 decade, Jawbone has established a network of suppliers, producers and retailers for al1 of its 4 products. Jawbone relics on its personal relationships with these suppliers and retailers to obtain 5 favorable terms, pricing and inventory space in its sourcing of component parts for its products, 6 and in evaluating available shelf space for distribution and sale. The company has also developed 7 intricate strategic plans for the future direction of the company in the face of changing markets and 8 consumer preferences. 9 64. Defendant Zhang was fully integrated into Jawbone's operations with respect to its 10 supply chain. component part sourcing and strategic future vision for the company. Ms. Zhang 11 began working for Jawbone on or around August 22, 2012, as a Cost Accounting Manager, and 12 became a Senior Supply Chain Manager on October 14, 2013. ln those capacities, Ms. Zhang had 13 access to Jawbone's confidential infonnation relating to every aspect of the company's supply 14 chain, including Jawbone's manufacturing capabilities, vendor relationships, product development IS strategy, component pricing information, cost of goods sold, distribution, inventory, and supply 16 chain liability. 17 After already accepting a position at Fitbit, but before giving notice of her decision 65. 18 to leave Jawbone, Ms. Zhang accessed her work computer and used a portable USB storage device 19 to remove confidential information from Jawbone's premises, in plain violation ofher 20 confidentiality obligations. Some of the files Ms. Zhang took with her were titled: 21 • Supply Chain 22 • Gross Margin_terms_090814_FINAL Tim.pdf • Contacts • Vendor Liability • Product Target Costs Tim.xlsx • Spitz Tim.xlsx • 745-00241-G0303D-Spitz black ramp up recipe and deviation_03092015_rd markup Richard Z.xlsx • Spitz Cost proposal 03132015 _rd markup_ 16March20 15.xlsx 23 24 25 26 27 28 23 COM PLAINT 1 2 • 66. Jawbone COGS Analysis 8'22'14_ V2 Tim.pdf Ms. Zhang thereafter removed any trace of these files on her work computer. 3 lndeed, Jawbone discovered the presence of CCIcaner on Ms. Zhang's work computer and, like 4 Mr. Romano, Ms. Zhang likewise deleted automatically generated log files and manually altered 5 the system's date and time functions to conceal her activity. The day after Ms. Zhang removed 6 Jawbone's confidential information, she resigned from Jawbone. 7 67. Ms. Zhang joined Fitbit on or around April 2, 2015, and brought with her not only 8 the stolen confidenti al information on the USB dnve, but also the universe of Jawbone's 9 confidential information concerning, among other things, its supply chain and headset and audio 10 product development. Specifically. in addition to the confidential trade secret information 11 described above, Ms. Zhang had, and continues to have, access to the Jawbone trade secrets 12 identified in Exhibit A. Ms. Zhang has disclosed, used and continues to use these trade secrets in 13 the perfonnance ofhcr job at Fitbit, and threatens to continue to use some or all of these trade 14 secrets in the future, fo r example, by accounting for Jawbone's pricing breakdowns in developing 15 Fitbit's pricing breakdowns, and by directing Fitbit to purchase components or manufacturing 16 capabilities to vendors who previously supplied components to Jawbone. 17 Ill. 18 DEFENDANTS MOGAL, NARRON, ROMANO, ROSARIO AND ZHANG LIED TO JAWBONE TO COVER UP THEIR THEFT OF CONFIDENTIAL lNFORMATION. 19 68. Upon leaving Jawbone, Ms . Mogal , Mr. Narron, Mr. Romano and Ms. Rosario 20 executed a Termination Certification, certifying, among other things, that each had surrendered any 21 and all Jawbone property, including Jawbone's confidential information and its tangible property. 22 (Tem1ination Certification.) The individual Defendants certified that they had not "made or 23 retained copies, reproductions or summaries of any such Company Property, and have returned all 24 Company Property in its present condition without deletion or alteration." (!d.) These 25 representations simply reaffirm the obligations to which each of the individual Defendants agreed 26 at the outset of their Jawbone employment. 27 69. These representations were false. Contrary to their promises not to remove 28 confidential information, as well as their oral assurances to that effect upon leaving Jawbone, the 24 COMPLAfNT 1 individual Defendants each removed Jawbone's confidential files, documents and information from 2 Jawbone's premises throughout the course of their employment - including confidential 3 information removed on the days and weeks leading up to their departures. None of this 4 proprietary infolll1ation has been returned to Jawbone, but rather, as Fitbit is well aware, the 5 individual Defendants continue to have access to, and use, Jawbone's confidential information in 6 connection with their new employment. The uniform dishonesty by the individual Defendants 7 regarding Jawbone's proprietary and confidential information reveals a common scheme to use that 8 infonnation for the benefit of Fitbit. 9 SPECIFIC ALLEGATIONS 10 FIRST CAUSE OF ACTION (Misappropriation of Trade Secrets- Cal. Civil Code § 3426, et seq.) (Against All Defendants) 11 12 70. Jawbone hereby realleges and incorporates by reference the allegations contained in 13 paragraphs I through 69 as though fully set forth herein. 14 71. Ms. Mogal, Mr. Narron, Mr. Romano, Ms. Rosario and Ms. Zhang each agreed that 15 they had access to Jawbone's trade secret infonnation including, without limitation, information 16 related to research, product plans, products, services, customers, customer lists and other customer 17 data, markets, software. developments, inventions, processes, formulas, technology, designs, 18 drawings, engineering, hardware configuration infonnation, marketing, finances, personnel, 19 business plans, strategic plans, or other business information. All of Jawbone's confidential 20 information was and still is vital to Jawbone's continued operations, and, as Ms. Mogal, 21 Mr. Narron, Mr. Romano, Ms. Rosario and Ms. Zhang acknowledged, disclosure of such 22 Confidential Information "would cause the Company irreparable harm." (Confidentiality 23 Agreement at 5.) Indeed, as the Employee Handbook stated: 24 25 26 The security of the Company's property is of vital importance. The Company's property includes not only tangible property, like desks and computers, but also intangible property such as source code and all other intellectual property. All employees are responsible for ensuring that proper security is maintained at all times. 27 (Employee Handbook at I 0.) Given the importance of the confidential information to Jawbone, it 28 was maintained with the highest degree of security pursuant to the Company's robust policies. In 25 COMPLAINT 1 addition to the trade secrets set forth above, a list of the trade secrets that have been 2 misappropriated, or which Defendants threaten to misappropriate (all of which constitute 3 protectable trade secrets under Califomia C ivil Code§ 3426.1 ), are set fo rth in Exhibit A. 4 72. Having executed written confidentiality agreements, and reviewed and understood 5 the Employee Handbook and other agreements discussing Jawbone's policies and procedures, Ms. 6 Mogal, Mr. Narron, Mr. Romano, Ms. Rosario and Ms. Zhang were fami liar with their 7 confidentiality obligations, the extent of the confidentiality protections regarding Jawbone's 8 confidential information, and the prohibitions on the unauthorized access, use, copying and 9 disclosure of such trade secret information. Likewise, through its employee onboarding process, 10 Fitbit became aware of the former employees' contractual obligations to Jawbone. 11 73. Nevertheless, Fitbit knowingly induced and solicited Ms. Mogal , Mr. Narron, Mr. 12 Romano, Ms. Rosario and Ms. Zhang to leave Jawbone for Fitbit, with full access to and 13 knowledge of Jawbone's trade secrets (includi ng, in some instances, the acquisition of Jawbone's 14 trade secrets through improper means) with the intent to use Jawbone' s trade secrets during the 15 employees' tenure at Fitbit in order to help Fitbit survive now and in the future. In doing so. Fitbit 16 wrongly obtained and continues to benefit from Jawbone' s proprietary insights, methods. practices, 17 observations, predictions, assumptions and intellectual property. These actions of the individual 18 Defendants, which were orchestrated and directed by Fitbit, were intended to redound to Fitbit's 19 advantage even though Jawbone had spent the time, energy and resources to develop that 20 information for its own advantage. 21 74. As a direct result of these concerted actions, Jawbone has suffered monetary, 22 competitive and irreparable harm. 23 24 25 SECOND CAUSE OF ACTION (Breach of Contract) (Against Ms. Mogal, Mr. Narron, Mr. Romano, Ms. Rosario and Ms. Zbang) 75. Jawbone hereby realleges and incorporates by reference the allegations contamed in 26 paragraphs I through 74 as though fully set forth herein. 27 76. Ms. Mogal , Mr. Narron, Mr. Romano, Ms. Rosario and Ms. Zhang each entered into 28 the Confid entiality Agreement with Jawbone. Under the Confidentiality Agreement, Ms. Mogal, 26 COMPLAJNT 1 Mr. Narron, Mr. Romano, Ms. Rosario and Ms. Zhang recognized that their employment created a 2 duty of trust and confidentiality to Jawbone with respect to confidential, proprietary and non-public 3 information. In particular, they agreed to keep confidential information in the strictest confidence, 4 and not to access, copy, use or disclose any confidential information without authorization from 5 Jawbone. Distinct from their obligation to not disclose any confidential information to any 6 individual outside of Jawbone. Ms. Mogal , Mr. Narron, Mr. Romano. Ms. Rosario and Ms. Zhang 7 further agreed to promptly return confidential information upon the termination of their 8 employment with Jawbone. 9 77. Ms. Mogal, Mr. Narron, Mr. Romano, Ms. Rosario and Ms. Zhang breached the 10 Confidentiality Agreement by, without authorization, accessing, copying, using and/or disclosing 11 to third parties Jawbone's confidential and trade secret information protected by the agreements. 12 Apart from disclosing Jawbone's confidential information, Ms. Mogal, Mr. Narron, Mr. Romano, 13 Ms. Rosario and Ms. Zhang further, and independently, breached the Confidentiality Agreement by 14 failing to take the necessary steps to return any confidential information to Jawbone upon each 15 employee's termination from Jawbone. Finally, Ms. Mogal, Mr. Narron, Mr. Romano, Ms. 16 Rosario and Ms. Zhang separately breached the Confidentiality Agreement by failing to satisfy 17 Jawbone that any confidential information does not exist on any of the individual Defendants ' non18 Jawbone devices or email systems. 19 78. Each of Ms. Mogal, Mr. Narron, Mr. Romano, Ms. Rosario and Ms. Zhang's 20 breaches of the Confidentiality Agreement has caused significant monetary, competitive and 21 irreparable harm to Jawbone. 22 79. Further, and apart from the aforementioned breaches of the Confidentiality 23 Agreement, Ms. Mogal agreed not to solicit, induce, recruit or encourage, or attempt to solicit, 24 induce, recruit or encourage any Jawbone employee or consultant to tenn inate his, her or its 25 employment or consulting relationship with Jawbone. 26 80. Ms. Mogal sought to solicit and induce Ms. Rosario to work with her at Fitbit. As a 27 result, Ms. Mogal further, and intentionally, breached the Confidentiality Agreement and, as a 28 result, Jawbone suffered substantial monetary, competitive and irreparable harm. 27 COMPLAINT 81. 1 B y contrast, Jawbone performed all of its obligations under each of the agreements 2 at issue, having employed the individual Defendants as agreed, and paid them handsomely for their 3 work. 4 5 6 THIRD CAUSE OF ACTION (Breach of Implied Covenant of Good Faith and Fair Dealing) (Against Ms. Mogal, Mr. Narron, Mr. Romano, Ms. Rosario and Ms. Zhang) 82. Jawbone hereby realleges and incorporates by reference the allegations contained in 7 Paragraphs 1 through 81 as though fully set forth herein. 8 83. Jawbone and Ms. Mogal, Mr. Narron, Mr. Romano, Ms. Rosario and Ms. Zhang 9 entered into the Confidentiality Agreement. As in every contract or agreement, under California 10 law, there was an impl ied covenant of good faith and fair dealing. 11 84. Jawbone performed all of its obligations under the Confidentiality Agreement. As 12 such, all conditions for Ms. Mogal, Mr. Narron, Mr. Romano, Ms. Rosario and Ms. Zhang's 13 performance w1dcr the Confidentiality Agreement had occurred - not least of which, the payment 14 of substantial compensation to Ms. Mogal, Mr. Narron, Mr. Romano, Ms. Rosario and Ms. Zhang 15 during their employment with Jawbone. 16 85. Ms. Mogal, Mr. Narron, Mr. Romano, Ms. Rosario and Ms. Zhang unfairly 17 interfered with Jawbone's right to receive the benefit of the contract, namely the expectation that 18 its employees would uphold the confidentiality and trade secret protection of Jawbone's 19 confidential information and trade secrets. 20 86. Jawbone suffered significant monetary, competitive and irreparable harm as a result 21 of Ms. Mogal, Mr. Narron, Mr. Romano, Ms. Rosario and Ms. Zhang's conduct. 22 23 24 FOURTH CAUSE OF ACTION (Unfair And Unlawful Business Practices- Cal. Bus. & Prof. Code§§ 17200, et seq.) (Against All Defendants) 87. Jawbone hereby realleges and incorporates by reference the allegations contained in 25 paragraphs 1 through 86 as though fully set forth herein. 26 88. The conduct ofFitbit, Ms. Mogal , Mr. Narron. Mr. Romano. Ms. Rosario and Ms. 27 Zhang, alleged herein, constitutes unfair and unlawful business practices in violation of Bus. & 28 Prof. Code§§ 17200, et seq. Instead of devoting the substantial time and resources necessary to 28 COMPLAINT 1 develop an understanding of the evolution of the consumer technology and wearables market, and 2 developing its own strategic vision of the next generation of products and services, Fitbit took a 3 shortcut by poaching Jawbone's employees. Fitbit hired Ms. Mogal, Mr. Narron, Mr. Romano, 4 Ms. Rosario and Ms. Zhang with knowledge that they possessed Jawbone's confidential and 5 proprietary information, and with the intent that those employees would use that knowledge to 6 enable Fitbit to compete more effectively (and unfairly) with Jawbone. Indeed, Ms. Mogal, Mr. 7 Narron, Mr. Romano, Ms. Rosario and Ms. Zhang provided Fitbit with knowledge of critical 8 aspects of Jawbone's business and strategic thinking with regard to where technology and 9 consumer demand are moving and how Jawbone anticipates effectively meeting those changes. 10 89. The Defendants knew that by stealing and using Jawbone's confidential information 11 without its express permission for Fitbit's benefit, they were engaging in unfair business practices 12 by acting in violation of Cal. Civ. Code§§ 3426, et seq. In the performance of their 13 responsibilities at Fitbit, Ms. Mogal, Mr. Narron, Mr. Romano, Ms. Rosario and Ms. Zhang have 14 used, and continue to use, Jawbone's trade secrets unfairly and unlawful.ly, plainly in violation of 15 Jawbone's Confidentiality Agreement, Jawbone's Employee Handbook, Jawbone's computer use 16 policies, and basic principles of professional decency. 17 90. As a direct result of these concerted actions, Jawbone has suffered monetary, 18 competitive and irreparable harm. 19 20 PRAYER FOR RELIEF WHEREFORE, Jawbone prays for judgment against Fitbit, Inc., Katherine Mogal, Patrick 21 Narron, Patricio Romano, Ana Rosario and Rong Zhang as follows: 22 1. Compensatory damages, plus interest and prejudgment interest in an amount to be 23 determined at trial; 24 2. Other economic and consequential damages in an amount to be determined at trial; 25 3. Punitive and exemplary damages in an amount appropriate to punish or set an 26 example ofFitbit, Ms. Mogal, Mr. Narron, Mr. Romano, Ms. Rosario and Ms. Zhang, to be 27 determined at trial; 28 29 COMPLAINT 1 4. Preliminary and permanent injunctive relief to prevent the individual Defendants 2 from disclosing any additional trade secrets belonging to Jawbone and to prevent Fitbit from using 3 Jawbone's trade secrets in any way, including in designing, manufacturing or marketing presently 4 available or future products; 5 5. Restitution of all profits made by Defendants, in the past and future, as a result of 6 having engaged in the wrongful conduct which has or will damage Plaintiff; 7 6. Attorneys' fees, witness fees and the costs of the litigation incurred by Jawbone in 8 an amount to be determined at trial; 9 7. For the costs of the suit incurred herein; and 10 8. For such other and further relief as the Court deems just and proper. 11 12 Dated: May 27,2015 SKADDEN, ARPS, SLATE, MEAGHER & FLOM LLP 13 14 15 16 / By: c7:::::4''~ f_/J!.,