2015 TAX OPERATING BUDGET

PUBLIC WORKS
General Issues Committee
February 6, 2015

1

Public Works Department

2015 Budget

2015 TAX OPERATING BUDGET

AGENDA
1. Department Overview
2. Transit (10 Year Plan)
3. Divisional Budget Presentations
– Transit
– Operations
– Environmental Services
– Corporate Assets & Strategic Planning
– Engineering Services
2

 Public Works Department

2015 Budget

CONTEXT

3

Public Works Department

2015 Budget

CONTEXT

STRATEGY

VISION

2012-2015
STRATEGIC PLAN

To be the best place in Canada to raise a child, promote
innovation, engage citizens and provide diverse economic
opportunities
Mission and values
Strategic Priorities:
•#1 Healthy & Prosperous Community
•#2 Valued & Sustainable Services
•#3 Leadership & Governance
Strategic Objectives & Actions

TACTICS

PUBLIC WORKS
BUSINESS PLAN

DEPARTMENT &
DIVISION PLANS

Providing services that bring our City to life!
Front line services: Engineering Services, Strategic Planning, Cemeteries,
Forestry, Horticulture, Parks, Roads & Winter Control, Waste Management, Energy
Management, Facilities, Fleet, Traffic Engineering and Operations, Transit (ATS &
HSR), Transportation Management, Storm Water, Water & Wastewater, Waterfront
Development

Influencing Factors: Aging infrastructure, energy costs, service levels, legislation, contracts,
collective bargaining agreements, master plans, development and growth, weather and seasonal
demands, emergency response, climate change, public expectations, Pan Am Games……….

4

 Public Works Department

2015 Budget

OVERVIEW

FCS15010 Book 2, Page 119

GENERAL MANAGER
Gerry Davis
(1.0 FTE)
Administrative Coordinator
Pan Am Initiatives
Public Affairs Coordinator

Finance & Administration Staff
(44.0 FTE)

(5.0 FTE)

Human Resources Associates
(7.0 FTE)

CORPORATE
ASSETS
& STRATEGIC
PLANNING

ENGINEERING
SERVICES

JOHN MATER

GARY MOORE

(308.64 fte)

(113.33 fte)

ENVIRONMENTAL
SERVICES

CRAIG MURDOCH
(332.90 fte)

OPERATIONS

TRANSPORTATION

HAMILTON
WATER

BETTY
MATTHEWSMALONE
(423.75 fte)

DAVID DIXON
(657.04 fte)

DAN MCKINNON
(297.32 fte)

Complement
(FTE)

Management

Other

Total

Staff to Mgt
Ratio

2014

37

1,852.66

1,889.66

50.07:1

2015

37

1,855.66

1,892.66

50.15:1

3.0*

3.0

2,139.98

2,189.98

Change
2015 (inclusive of
Hamilton Water)

50

42.80:1

*McMaster realignment (2014 in year approval for transit)

Public Works Department

2015 CHALLENGES

5

2015 Budget
FCS15010 Book 2, Page 118

•Waterfront Development
•Transit 10 Year Service Plan
•Pan Am Games
•Recreation and Corporate Facilities
•Strategic Road Safety Program
•Operating Impacts from Growth
•Commodity Markets Volatility
•Blue Box Markets and Impact on Revenues
•Sustainable Program Funding
•Effectively programming and delivering area rating based projects

6

 Public Works Department

2015 CHALLENGES - continued

2015 Budget
FCS15010 Book 2, Page 118

•Developing new business model for golf operations to sustain the
infrastructure
•Emerald Ash Borer Program
•Operating Fleet & Equipment Replacement Sustainability
•Staff Succession through elevated retirements and attrition
•Optimizing Program Performance and Accountability
•Composting Regulations
•Deteriorating Infrastructure
•Cost of Living and external contract escalation increases

7

Public Works Department

2015 Budget

2014 HIGHLIGHTS

A Prosperous and Healthy Community
•
•
•
•

•
•
•
•

Cycling initiatives including bike share with 105 stations, 35kms of cycling
lane expansion and Cannon Street bi-directional cycle track
Processed 46,000 tonnes of recyclable materials, 54,900 tonnes of
organics and collected 179,000 tonnes of waste
Planted 7,974 trees across the City
Waterfront Developments including tenders for Pier 7 Shoreline & Transient
docks and repairs to Pier 4 washout areas, concept plans for the future of
Pier 8 Park and Pier 7 Shoreline and Breakwater
Partnered with Region of Peel for the conversion of cooking oil to biodiesel
17,142 volunteers contributed 34,000 hours at a value of approx. $1m in
the “Team Up to Clean Up” programs
Preparation and planning for 2015 Pan Am Games
48% reduction in Park illegal dumping due to additional waste collection
services at the curbside and increased & visible illegal dumping
enforcement by Municipal Law Enforcement
8

 Public Works Department

2015 Budget

2014 HIGHLIGHTS

Valued & Sustainable Services
•
•
•
•
•
•
•
•

50 construction projects worth $115 million
2,500 ($5m) road cuts; 200 lane kms of completed roads; replacement of
57.8 kms of existing sidewalks; 2.4 kms of new sidewalks constructed
Ice storm response and clean-up; Forestry received 22,000 unique storm
related calls (vs. previous average 1,200)
Initiated Bridge Heritage Master Plan Study
Won SWANA Silver Excellence Award for recycling and Bronze Excellence
Award for public education in grey cart pilot project
Managed Unplanned Infrastructure failures (e.g. Sydenham Escarpment,
Kenilworth Escarpment and Marston Street Bridge Failures)
Transit Real time data available – platform departure displays, trip planner,
bus check, open data
Winter Challenges

9

Public Works Department

2015 Budget

2014 HIGHLIGHTS

Leadership & Governance
•

•
•
•
•

Continued improvement of Corporate Culture quantified through use of the
Denison Culture Assessments completed within several divisions of Public
Works
Continued Cutting Edge of Leadership training for all Public Works
supervisory staff
Performance, Accountability and Development tool started for management
team
Updated Service Profiles
Supervisor Boot Camp

10

 Public Works Department

2015 Budget

2015 INITIATIVES

A Prosperous and Healthy Community
•
•
•
•
•
•

Clean and Safe Railway Neighbourhood Projects – collaboration with MLE
and CP Rail
Glanbrook Landfill pump station infrastructure upgrades & training
Complete implementation and commissioning of Traffic Management
Centre
Participating in the development of the Clappison Grindstone Heritage
Lands Management Plan in the Cootes to Escarpment EcoPark System
Emerald Ash Borer (EAB) Management Plan – Continue Implementation of
Council approved plan
Waterfront Development – construction of Pier 7 shoreline & transient
docks

11

Public Works Department

2015 Budget

2015 INITIATIVES

Valued & Sustainable Services
•
•
•
•
•

Road Patrol Automated Route Completion Recording to ensure MMS
Compliance
Complete the implementation and supporting multi-residential and
commercial properties with our waste diversion programs
Revise the green fleet plan to set reduction targets for Green House Gases
and Particulate emissions in accordance with the Energy Policy
Participate in the revenue generating advertising program on the Lincoln M.
Alexander Parkway
Implement recommendations from the Cemeteries Business Plan Strategy
and Land Needs Assessment

12

 Public Works Department

2015 Budget

2015 INITIATIVES

Leadership & Governance
•
•
•

Staff succession planning
Follow-up to the Denison Culture Assessments
Implement Performance Accountability and Development tool

13

Public Works

SERVICE DELIVERY PROFILES

2015 Budget
FCS15010 Book 2, Page 116

• Public Works supports the following programs and related
services:
Environmental Management
- Cemeteries
- Forestry
- Horticultural Programs
- Solid Waste Management
- Water Supply & Distribution
(Rate Budget)
- Wastewater Collection & Treatment
(Rate Budget)
- Storm Water Management

Leisure & Recreation
- Parks & Open Space Access
- Pan Am Games

Transportation
- Strategic Transportation Planning
- Roadway Access
- Traffic Flow & Roadway Safety
- Public Transportation
Corporate Services
- Energy Management
- Facilities Management
- Engineering Services
- Fleet Management
- Recreation Asset Management
- Public Works Departmental
Support Services

14

 2015 TAX OPERATING BUDGET

2015 Preliminary
Tax Operating Budget

15

Public Works Department

2015 Draft Budget

2015 GROSS EXPENDITURES – Tax Levy
2014
Restated

2015 Base
Budget 1

$158,993,550

$163,064,870

$4,071,320

2.6%

Material and Supply

23,174,780

25,740,790

2,566,010

11.1%

Vehicle Expenses

33,952,080

33,486,530

(465,550)

(1.4%)

Building and Ground

13,250,080

14,603,830

1,353,750

10.2%

258,640

295,730

37,090

14.3%

75,231,350

79,578,950

4,347,600

5.8%

183,630

183,650

20

0.0%

2,527,620

2,505,620

(22,000)

(0.9%)

536,890

768,950

232,060

43.2%

3,342,400

3,500,430

158,030

4.7%

Capital Financing (E)

55,950

55,950

0

0.0%

Capital Expenditures

0

0

0

0.0%

$311,506,970

$323,785,290

$12,278,320

3.9%

Employee Related Cost

Consulting
Contractual
Agencies/Support Payments
Reserves/Recoveries
Cost Allocations
Financial

TOTAL EXPENDITURES
1

$
Change

%
Change

inclusive of fuel savings of $1,480,000
16

 Public Works Department

2015 Draft Budget

EXTRAORDINARY BUDGET CHANGES- Tax Expenditures

Description

Amount
($000’s)

Winter Season
Transit - DARTS Contract
Annualized Impact of 2014 approved Transit enhancement (PW14015)
Operations Contracts
- Waste Collection
- Waste Disposal
- Storm water maintenance
Transit Fleet Reserve Phase in Strategy (Year 5 of 8)
Streetlighting Program
Municipal Law Enforcement Illegal Dumping Project
Transit – McMaster Re-alignment
Building Repairs
Recoveries for Building Repairs

1,897
760
747
930
360
1,070
513
1,294
200
484
1,175
(960)

17

Public Works Department

2015 Draft Budget

2015 GROSS REVENUES – Tax Levy

2014
Restated
Fees and General
Grants and Subsidies
Reserves
Recoveries from Capital
TOTAL REVENUES

1

2015 Base
Budget 1

$
Change

%
Change

($70,861,200)

($70,510,150)

$351,050

(0.5%)

(14,190,500)

(13,581,190)

609,310

(4.3%)

(1,911,670)

(2,535,940)

(624,270)

32.7%

(23,391,300)

(24,060,760)

(669,460)

2.9%

($110,354,670)

($110,688,040)

($333,370)

0.3%

inclusive of additional Transit revenues from growth of $330,000

18

 Public Works Department

2015 Draft Budget

EXTRAORDINARY BUDGET CHANGES- Tax Revenues

Description

Amount ($000’s)

Decreased Court House Lease Revenues
Decreased Recycling Revenues
Decreased Transfer Station /Community Recycle Centre
Revenues
Hamilton Renewable Power Inc. – final year of dividend
reduction phase in
Tim Hortons Field
Increased Transit Revenues from ridership growth

1,535
386
174
100
(839)
(580)

19

Public Works Department

2015 Budget

2015 GROSS – NET DEPARTMENTAL BUDGET
2014
Restated
Budget
EMPLOYEE REATED COSTS
MATERIAL AND SUPPLY

2014
Projected
Actual

2015
Preliminary
Budget

2015 Preliminary vs.
2014 Restated
$

%

158,993,550

159,623,460

163,064,870

4,071,310

2.6%

23,174,780

26,700,990

25,740,790

2,566,010

11.1%

VEHICLE EXPENSES

33,952,080

33,956,110

33,486,530

(465,550)

(1.4)%

BUILDING AND GROUND

13,250,080

13,492,130

14,603,830

1,353,750

10.2%

258,640

307,400

295,730

37,090

14.3%

75,231,350

80,972,890

79,578,950

4,347,600

5.8%

183,630

183,630

183,650

20

0.0%

2,527,620

1,381,520

2,505,620

(22,000)

(0.9)%

536,890

279,360

768,950

232,060

43.2%

3,342,400

2,942,560

3,500,430

158,030

4.7%

55,950

55,950

55,950

0

0.0%

311,506,970

319,896,000

323,785,290

12,278,320

3.9%

CONSULTING
CONTRACTUAL
AGENCIES and SUPPORT PAYMENTS
RESERVES / RECOVERIES
COST ALLOCATIONS
FINANCIAL
CAPITAL FINANCING
TOTAL EXPENDITURES

FEES AND GENERAL

(70,861,200)

(69,184,660)

(70,510,150)

351,050

0.5%

GRANTS AND SUBSIDIES

(14,190,500)

(13,492,150)

(13,581,190)

609,310

4.3%

RESERVES
RECOVERIES FROM CAPITAL
TOTAL REVENUES

NET LEVY

(1,911,670)

(1,514,180)

(2,535,940)

(624,270)

(32.7)%

(23,391,300)

(22,780,200)

(24,060,760)

(669,460)

(2.9)%

(110,354,670)

(106,971,190)

(110,688,050)

(333,380)

0.0%

201,152,300

212,924,810

213,097,250

11,944,940

5.9%

Revised from Budget Book – includes $1.48m reduction in fuel and $330K increase in transit growth revenues

20

 Public Works Department

2015 Budget
FCS15010 Book 2, Page 120

PW-General Administration

2014

2014

2015

2015 Preliminary vs.

Restated

Projected

Preliminary

2014 Restated

Budget

Actual

Budget

$

%

184,380

0

184,380

0

0.0%

15,548,070

15,804,590

17,962,130

2,414,060

15.5%

5,996,810

5,996,810

7,290,410

1,293,600

21.6%

Environmental Services

32,203,790

32,511,640

32,593,270

389,480

1.2%

Operations

92,863,410

104,286,860

98,730,130

5,866,720

6.3%

Transit

54,355,840

54,324,920

56,336,930

1,981,090

3.6%

201,152,300

212,924,810

213,097,250

11,944,940

5.9%

Corporate Assets & Strategic Planning
Engineering Services

NET LEVY

Includes adjustments for fuel ($1.48m) and transit growth revenues ($330K)

21

Public Works Department

2015 Draft Budget

2015 GROSS - NET OPERATING BUDGET

Gross Expenditures
Gross Revenues
NET LEVY

2014
Restated

2015 Base
Budget 1

$
Change

%
Chang
e

$311,506,970

$323,785,290

$12,278,320

3.9%

($110,354,670) ($110,688,040)

($333,370)

(0.3%)

$11,944,950

5.9%

$201,152,300

$213,097,250

1

Inclusive of base budget savings

22

 Public Works Department

2015 Budget

ASSET BASE GROWTH
ASSET INVENTORY
2012
Asset Type

2013

Inventory

Roads (ln km)
Sidewalks (km)
Bridges (#)
Water Mains (km)
Sewer Mains (km)
Traffic Signals (#)
Streetlights (#)
Storm Ponds (#)
Facilities (Corporate) (sqf)
Parks (#)
Parks (hectares maintained)
Fleet Vehicles (#)
Transit Vehicles (HSR & ATS) (#)
Waste Management Facilities (#)
Catch Basins (#)
Trees (Urban ROW) (#)
Trees (Rural ROW) (#)
Cemeteries (sites)
Bike Lanes (km)
Trails (km)
Floral Traffic Islands (#)
Medians/Blvds/Laybys
Traffic Roundabouts / Circles (#)
Households

2014

Inventory

Change in Inventory from

Inventory

2013-2014

6,376

6,388

6,399

11

0.17%

2,362
386
2,024
2,813
546
45,653
156
7,250,000
397
1,671
1,372
289
8
39,009
144,791
107,000
67
141
54
272

2,378
391
2,024
2,867
555
45,750
162
7,250,000
402
1,675
1,362
296
8
42,891
150,305
107,000
67
153
56
279
87
61
218,500

2,382
392
2,026
2,910
566
45,750
169
7,500,000
410
1,723
1,391
294
8
42,891
155,479
107,000
67
168
64
282
89
61
220,685

4
1
2
43
11
0
7
250,000
8
48
29
-2
0
0
5,174
0
0
15
8
3
2
0
2,185

0.17%
0.26%
0.10%
1.53%
2.01%
0.00%
4.49%
3.45%
2.02%
2.87%
2.11%
-0.69%
0.00%
0.00%
3.57%
0.00%
0.00%
10.64%
14.81%
1.10%
2.30%
0.00%
1.00%

61
215,730

• 2013 HOUSEHOLDS FROM 2013 FINANCIAL REPORT (ROUNDED), INCREASE FOR 2014 BASED ON GROWTH
FORECAST

23

Public Works Department

2015 Budget

2015 TAX OPERATING BUDGET
Initial fuel guideline based on market in the fall of 2014
Diesel $1.16
Unleaded $1.10
Revised Fuel Price guideline based on updated market conditions
Diesel – 0.99 cents
Unleaded – 0.99 cents
The 2014 budget was based on diesel and unleaded at $1.10

24

 2015 TAX OPERATING BUDGET

Transit 10 Year Plan

25

Public Works
Transit Division

Ten Year Local Transit Strategy
February 6, 2015

Providing services that bring our City to life !

 TEN YEAR LOCAL TRANSIT STRATEGY
Presentation Outline
•
•
•
•
•
•
•
•
•
•
•

Overview
Strategic Context
Municipal Investment &
Benchmarking
Customer Experience
Current System Deficiencies
Application of Service
Standards
Network & Ridership
Growth
Rapid Transit Corridors
Fares
Financial Summary
Recommendations
27

OVERVIEW
Council Direction
• February 25, 2013 - Council approved Rapid Ready
Expanding Mobility Choices in Hamilton.
• June 26, 2013 - Council provides staff with further
direction:
1. Come forward with recommendations for consideration
during the 2014 operating and capital budget process with
the first priorities for local transit service improvements to
begin implementing Rapid Ready;
2. Report back in time for the 2015 budget process to the
new City Council on a ten-year Hamilton local transit
service level strategy, including specific route
recommendations and a financial strategy, with reference
to the role played by rapid transit, and with a goal of
reaching 80-100 rides per capita by 2025.
28

 OVERVIEW
Conceptual Framework
Building on the existing effective
and efficient service …

Continue to
refine the
customer
experience

Address
current system
deficiencies

Revise &
apply
Service
Standards

Continue to
add capacity
until ridership
exceeds
system
capacity

Rapid
transit
corridors
needed

… Requires government &
customer investment.

29

OVERVIEW
Proposed Rapid Transit Corridors

30

 OVERVIEW
Transit Technologies & Capacities

31

OVERVIEW
Service, Operating & Capital

2014

2015
2016
Deficiencies

2017

2018

2019

2020

2021

2022

2023

2024
10 Year 
Total

Standards

Growth
Modal Split

SERVICE
Hours (000's)

814

16

34

34

39

299

422

$88,000

$2,000

$4,000

$4,000

$4,500

$36,500

$51,000

Full Time Equivalents

644

16

34

26

30

230

336

Fleet

221

8

17

5

11

85

126

Fares

$2.00

$0.25

$0.10

$0.10

$0.10

TBD

Annual Operating (000's)

OPERATING
Service Expenditures (000's)

$800

$3,500

$4,800

$4,500

Fare Revenues (000's)

‐$1,910

‐$3,770

‐$3,120

‐$3,230

Levy (000's)

‐$1,110

‐$270

$1,680

$1,270

Annual Change to Levy

‐0.14%

‐0.03%

0.21%

0.15%

$2,650

$2,030

$16,710

FUNDED CAPITAL (000's)
Fleet (Local)

$8,700

$30,090

UNFUNDED CAPITAL (000's)
Fleet (BLAST)

$6,875

$5,300

$5,420

$39,280

$56,875

Maintenance Storage Facility

$5,000

$10,000

$25,000

$80,000

$80,000

$200,000

Customer Experience

$4,000

$4,000

$4,000

$4,000

$23,000

$39,000

$200

$200

$200

$200

$5,200

$6,000

$16,075

$14,200

$34,500

$89,620

$147,480

$301,875

Corridor Capacity
Total 

• 50% increase in service
32

 TEN YEAR LOCAL TRANSIT STRATEGY
Strategic Context

•
•
•
•
•
•
•

Growth Forecasts
Changing Role of Public Transportation
Benefits of Public Transportation
Corporate Strategy & Policy
Transportation & Growth
Transportation Master Plan
Rapid Ready Expanding Mobility Choices

33

STRATEGIC CONTEXT
Growth Forecasts
Hamilton
Population
(Persons)

2011
(Census)

2031*

2036*

2041*

519,950

660,000

730,000

780,000

1.3%

2.1%

1.4%

300,000

330,000

350,000

2.8%

2.0%

1.2%

Percentage
Average Annual
Change
Employment
(Jobs)
Percentage
Average Annual
Change

192,850**

Source:
*Amendment No. 2 to the Growth Plan for the Greater Golden Horseshoe - City of Hamilton Comments
** 2011 National Household Survey

Slide:

34

 STRATEGIC CONTEXT
Changing Role of Public Transportation
Public Transportation as an
investment in a Vibrant and
Sustainable City
A Prosperous
& Healthy
Community
Transportation
as an enabler
for the
community we
strive to create,
a healthy
economy and a
good quality of
life .

35

STRATEGIC CONTEXT
Benefits of Public Transportation
•
•
•
•
•
•

Reduced household transportation costs.
Reduced congestion and delays (escarpment crossings
at capacity by 2031).
Addresses changing demographics (aging population).
Positive health, environment and community impacts.
Promotes economic development (attracting employers,
creative industries).
Promotes social equity.

Slide: 36

36

 STRATEGIC CONTEXT
Corporate Strategy and Policy
•

2012- 2015 Strategic
Objective 1.4 “Improve the
City’s transportation system
to support multi‐modal
mobility and encourage
inter‐regional connections”.

•

GRIDS (Growth Related
Integrated Development
Strategy) & Official Plan.

•

2007 Transportation Master
Plan objectives and modal
spilt targets (annual rides per
capita 80-100).

Vision
To be the best place in
Canada to raise
a child, promote
innovation, engage
citizens and provide
diverse economic
opportunities.
Mission
We provide quality public
services that
contribute to a healthy,
safe and prosperous
community, in a
sustainable manner.

37

STRATEGIC
CONTEXT
G.R.I.D.S.
(2006)
Transportation & Growth

•

The desired form of urban growth & transit are interdependent.
38

 STRATEGIC CONTEXT
Transportation Master Plan
•

Emphasis on significantly improving transit services in
combination with road capacity optimization before road
expansion.
Long-Term
Current
2001
Near-Term

Estimated daily
vehicle kilometres of
Travel
Share of daily trips
made by singleoccupant drivers
Share of daily trips
made by using
municipal transit
Share of daily trips
made by using
walking or cycling
Annual transit rides
per capita

Target
(20212031)

Target
(2011)

Status
(2011 TTS)

4.8
Million
KM

4.3 Million
KM

n/a*

3.8 Million
KM

68%

58%

67%

52%

5%

9%

7%

12%

6%

10%

6%

15%

48.5**

60

45.1**

80-100

*The 2011 TTS has released limited data to give a current status update.
**Canadian Urban Transit Assoc. statistic based on service area population.

•

City is lagging behind in all targets.
39

STRATEGIC CONTEXT
Rapid Ready Expanding Mobility Choices
• Multi-modal approach, including seamless
integration with GO transit.
• 5 Year framework to continue advancing public
transit towards rapid transit.
• Rapid Ready financial requirements:
 Overall Capital needs of $156M.
 Short term Operating needs of $45M.

40

 TEN YEAR LOCAL TRANSIT STRATEGY
Municipal Investment & Benchmarking

•
•
•
•

Trips per Capita
Contribution per Capita
Transit Benchmarking
Synopsis

41

MUNICIPAL INVESTMENT & BENCHMARKING
Trips per Capita (2013)
Municipality

Trips per Capita
2006

2013

Brampton

24.48

Durham

13.83

London

54.12

York Region

18.00

Mississauga

41.22

Windsor

28.39

Hamilton

47.99

35.43
19.46
63.07
21.51
47.59
30.53
45.13

% Change

44.73%
40.71%
16.54%
19.50%
15.45%
7.54%
‐5.96%

• City is trending in the wrong direction.
• 2013 Rapid Ready adoption.

42

 MUNICIPAL INVESTMENT & BENCHMARKING
Contribution per Capita (2013)
% Change

Average
Increase per
Year

76.41%
94.84%
65.08%
37.49%
31.08%
26.43%
12.63%

10.92%
13.55%
9.30%
5.36%
4.44%
3.78%
1.80%

Municipal Contribution per Capita
Municipality
2006

2013

Brampton

47.73

Durham

39.15

Mississauga

53.06

York Region

63.78

London

44.63

Windsor

48.02

Hamilton

58.50

84.20
76.28
87.59
87.69
58.50
60.71
65.89

• City has lowest contribution increase per year.
• 2013 Rapid Ready adoption.

43

MUNICIPAL INVESTMENT & BENCHMARKING
Transit Benchmarking (2013)

Municipality

London
Hamilton
Mississauga
Brampton
Windsor
York Region
Durham

Trips per Revenue Cost per Revenue /
Overall
Average Trips per
Cost
Revenue Hours per Revenue
Rank
Fare
Capita
Ratio
Hour
Capita
Hour
1
2
4
6
3
7
5

•

1
3
2
4
5
6
7

1
2
4
5
3
7
6

3
4
1
2
6
5
7

1
2
5
4
3
7
6

1
2
3
4
5
6
7

1
2
3
4
5
6
7

Relatively efficient transit system.

44

 MUNICIPAL INVESTMENT & BENCHMARKING
Synopsis
• HSR relatively efficiently run public transit system.
• Hamilton’s investment in transit service has been low:
 Low overall fare.
 Lowest average municipal contribution increase per year.
• More investment in transit is required:
 To support City goals, growth and development.
 To ensure sustainability of system and quality of service.

Rapid Ready
Expanding
Mobility Choices
in Hamilton

45

TEN YEAR LOCAL TRANSIT STRATEGY
Customer Experience
Building on the existing effective
and efficient service …

Continue to
refine the
customer
experience

Address
current system
deficiencies

Revise &
apply
Service
Standards

Continue to
add capacity
until ridership
exceeds
system
capacity

Rapid
transit
corridors
needed

… Requires government &
customer investment.

• Proposed Improvements

46

 CUSTOMER EXPERIENCE
Proposed Improvements
Branding and Marketing
• Branding strategy development & launch.
• Renewed marketing strategy.
• Application of brand to physical assets.
Total Cost: $16.5M ($4.5M branding, $12M for application to assets)
Customer Information and Amenities
• Improved customer information (real time displays, social media, etc.).
• Improved customer amenities & services (shelters, PRESTO customer
service, etc.).
• Terminal development & improvements (approx. 6 locations subject to
feasibility analysis).
Total Cost: $22.5M ($4.5M for passenger amenities, $18M for new/
expanded terminals)

47

TEN YEAR LOCAL TRANSIT STRATEGY
Current System Deficiencies
Building on the existing effective
and efficient service …

Continue to
refine the
customer
experience

Address
current system
deficiencies

Revise &
apply
Service
Standards

Continue to
add capacity
until ridership
exceeds
system
capacity

Rapid
transit
corridors
needed

… Requires government &
customer investment.

•
•
•
•

Analysis & Constraints
Preliminary Assessment
Challenges
Proposed Service Changes
48

 CURRENT SYSTEM DEFICIENCIES
Analysis & Constraints
System review to identify:
• Capacity deficiencies.
• Scheduling issues.
• Underperforming routes.
• Opportunities to simultaneously address
deficiencies while developing BLAST network.
Data limitations:
• Good schedule adherence data.
• Good bypass data.
• Limited passenger count information.

49

CURRENT SYSTEM DEFICIENCIES
Preliminary Assessment
Group

1

BLAST 
Related Local Routes
Routes
B‐Line 

2

3

4
5
6
7

Regional Connections

Trip Generators

01 King
05 Delaware
51 University

GO Hunter, GO Centennial, 
A‐Line, L‐Line, T‐Line, S‐Line

King/Main/Queenston Corridor, 
Eastgate Square, Stadium, University Plaza, 
McMaster Health Sciences, Downtown, 
McMaster University

02 Barton

GO Hunter, GO James N, GO 
Centennial, 
A‐Line, B‐Line,  L‐Line, T‐Line

The Centre on Barton, Downtown, Stadium, 
General Hospital

21 Upper Kenilworth
27 Upper James
A‐Line 
33 Sanatorium
35 College
51 University
25 Upper Wentworth
26 Upper Wellington
T‐Line

41 Mohawk
03 Cannon
04 Bayfront
22 Upper Ottawa
23 Upper Gage

Servic
Flee
FTE Ops FTE Mtce
e 
t 
BLAST 20,000
17
3
11
Local 30,000
26
4
14
TOTAL 50,000
43
7
25

Group

James/Upper James Corridor,
Waterfront, Downtown, St. Joseph's 
Hospital, Mohawk College, Airport, 4 Pad 
Arena, St. Joseph's Healthcare West 5th 
Campus, Heritage Greene Shopping Complex
GO Hunter, B‐Line, L‐Line, T‐Line, S‐ Downtown, St. Joseph's Hospital, Lime Ridge 
Line
Mall
Mohawk Corridor,
A‐Line, B‐Line
Industrial Area, The Centre on Barton, Lime 
Ridge Mall, Meadowlands
GO Hunter, GO James N, 
Industrial Area, Stadium, Downtown
A‐Line, L‐Line, T‐Line, S‐Line
GO Hunter, B‐Line, L‐Line, T‐Line, S‐ Downtown, St. Joseph's Hospital, Juravinski 
Line
Cancer Centre, Red Hill Business Park
GO Hunter, GO James N, 
B‐Line, L‐Line, T‐Line, S‐Line 

Operating Cost

Capital Cost

$2,400,000
$3,600,000
$6,000,000

$6,875,000
$8,750,000
$15,625,000

Service deficiency improvements can be a combination of:
Increased Frequency / Additional School Only Trips / Additional Running Time / Additional Layover / Route Restructuring

50

 CURRENT SYSTEM DEFICIENCIES
Challenges
Buses
•

Order backlog usually in the 1 to 2 year
range; therefore, fleet availability for
any peak improvements will be
challenging.

Maintenance & Storage Facility
•

Mountain Transit Centre currently
operating at capacity.

•

Adding capacity will take 3 to 5 years.

•

Manageable in the short term - long
term solution required.

•

Detailed costs subject to further
investigations.

Operators
•

Hiring and training of Operators is a
lengthy process taking up to 6 months;
HSR currently has an Operator
deficiency.
51

CURRENT SYSTEM DEFICIENCIES
Proposed Service Changes
Phase-in of system deficiencies ($6M) in 2015 and
2016:
• September 2015 - $0.8M (annualized impact of $2M).
• March 2016 - $1.5M (annualized impact of $2M).
• September 2016 - $0.8M (annualized impact of $2M).
Requires commitment in 2015 Budget for:
• 50 FTE.
• Procurement of 25 new buses for 2016 delivery.
• Delay retirement of 10 buses as interim measure.

52

 TEN YEAR LOCAL TRANSIT STRATEGY
Application of Service Standards
Building on the existing effective
and efficient service …

Continue to
refine the
customer
experience

Address
current system
deficiencies

Revise &
apply
Service
Standards

Continue to
add capacity
until ridership
exceeds
system
capacity

Rapid
transit
corridors
needed

… Requires government &
customer investment.
•
•
•
•
•
•

Current Transit Service Guidelines
Summary of Proposed Service Standards
Proposed Service Standards
Gap Analysis Summary
Frequency Gaps
Proposed Service Changes
53

APPLICATION OF SERVICE STANDARDS
Current Transit Service Guidelines (1996)
Service parameter

Monday to Saturday

Sunday & Holiday

Hours of operation

6:00am to 12:00am

6:00am to 6:00pm

Maximum headway

30 minutes

60 minutes

Walking distance

400 metres for 90% of the population, where permitted by the local
street network.

Revenue/cost ratio
(R/C ratio)

• Greater than 50% for entire system
• Minimum 30% for individual routes, otherwise basic Monday to
Friday rush hour only service to be provided every 30 minutes

• Current standards are pre-amalgamation &
incomplete.
• Updated standards will provide an objective basis
to determine service levels to address gaps & grow
service.
• A review of peers and best practices was
undertaken.
54

 APPLICATION OF SERVICE STANDARDS
Summary of Proposed Service Standards
Coverage and Expansion of Service:
• Maintains 90% within 400m standard.
• Clarifies weekday peak service as a minimum.
• Includes workplaces as well as residents.

Proposed HSR Service Standard
Coverage

Weekday

System Wide 
Minimum

Saturday

Sunday

90% of residents / workplaces within Urban Transit Area to be
within 400 metres of Weekday Peak service.

55

APPLICATION OF SERVICE STANDARDS
Summary of Proposed Service Standards
Service Span (Hours of Operation)
• States span as a maximum & lets ridership levels justify
span expansion.

Proposed HSR Service Standard
Span
(Start of trip)

Route Maximum

Weekday

Saturday

Sunday

5:00 AM – 2:00 AM

5:00 AM – 2:00 AM

6:00 AM – 12:00 AM

Frequency
• Includes a minimum frequency for each service type.

Proposed HSR Service Standard
Frequency

Weekday

Saturday

Sunday

(Time between buses)

Peak / Non‐Peak/ 
Evening

AM / Day / Evening

AM / Day / Evening

Route Minimum

30 / 30 / 60

30 / 30 / 60

30 / 30 / 60

56

 APPLICATION OF SERVICE STANDARDS
Summary of Proposed Service Standards
Productivity
• Includes a minimum threshold based on boardings per
service hour.
• Routes not meeting the minimum should be reviewed or
monitored for service reductions.

Proposed HSR Service Standard
Productivity

Weekday

(Boardings per Service 
Hour)

Peak / Non‐Peak/ 
Evening

Saturday

Sunday

AM / Day / Evening

AM / Day / Evening

Route Minimum

25 / 15 / 15

15 / 15 / 15

15 / 15 / 15

57

APPLICATION OF SERVICE STANDARDS
Summary of Proposed Service Standards
Loading
• Sets a maximum standard based on seated capacity.
• Routes that exceed the maximum should be reviewed
for added capacity.

Proposed HSR Service Standard
Loading

Weekday

(Expressed as Percentage 
of Seated Capacity)

Peak / Non‐Peak/ 
Evening

Saturday

Sunday

AM / Day / Evening

AM / Day / Evening

Route Maximum

125 / 100 / 100

100 / 100 / 100

100 / 100 / 100

58

 APPLICATION OF SERVICE STANDARDS
Proposed Transit Service Standards
Proposed HSR Service Standards
Coverage
System Wide 
Minimum

Span
(Start of trip)

Route Maximum

Frequency

Weekday

Saturday

Sunday

90% of residents / workplaces within Urban Transit Area to be
within 400 metres of Weekday Peak service.

Weekday

Saturday

Sunday

5:00 AM – 2:00 AM

5:00 AM – 2:00 AM

6:00 AM – 12:00 AM

Weekday

Saturday

Sunday

(Time between buses)

Peak / Non‐Peak/ 
Evening

AM / Day / Evening

AM / Day / Evening

Route Minimum

30 / 30 / 60

30 / 30 / 60

30 / 30 / 60

Productivity

Weekday

(Boardings per Service 
Hour)

Peak / Non‐Peak/ 
Evening

Saturday

Sunday

AM / Day / Evening

AM / Day / Evening

Route Minimum

25 / 15 / 15

15 / 15 / 15

15 / 15 / 15

Loading

Weekday

(Expressed as Percentage 
of Seated Capacity)

Peak / Non‐Peak/ 
Evening

Saturday

Sunday

AM / Day / Evening

AM / Day / Evening

Route Maximum

125 / 100 / 100

100 / 100 / 100

100 / 100 / 100
59

APPLICATION OF SERVICE STANDARDS
Gap Analysis Summary
Coverage : No deficiencies.
Span: No deficiencies.
Frequency: Several routes do not meet minimum standards.
Productivity: Potentially underperforming routes to be
monitored.
Loading: Resolved in conjunction with Current System
Deficiencies.

•

Modest investment required to address gaps in frequency.

60

 APPLICATION OF SERVICE STANDARDS
Frequency Gaps
Group

Local Route(s)
04 Bayfront
06 Aberdeen
07 Locke
08 York
51 University
22 Upper Ottawa
23 Upper Gage
24 Upper 
Sherman
27 Upper James
33 Sanatorium
34 Upper 
Paradise
41 Mohawk

1

2

16 Ancaster
18 Waterdown
55 Stoney Creek
56 Centennial

3

Regional Connections

Frequency

Trip Generators

Downtown, industrial area, 
GO James St. N, GO Hunter, waterfront, McMaster 
B‐Line, A‐Line, L‐Line
University,  Innovation Park, 
Princess Point

Improve Saturday and 
Sunday Headways to 30 
(from 60) minutes

Improve Saturday and 
Sunday Headways to 30 
(from 60) minutes

Improve all deficient 
headways to minimum 30 
minutes during all periods 
and change one‐way loop in  
Waterdown to bidirectional.

GO Hunter, B‐Line, A‐Line, 
S‐Line, T‐Line

Downtown, industrial area, 
The Centre on Barton, 
Limeridge Mall, St. Joseph’s 
Hospital, Juavinski Cancer 
Centre, Red Hill Business 
Park, Meadowlands 

GO Aldershot Station,  
Future GO Confederation 
Station, B‐Line,  L‐Line, T‐
Line

Meadowlands, Flamborough
Business Park, Stoney Creek 
Business Park, 
Confederation Park, 
Eastgate Square

Group

Service Hours

FTE Ops

FTE Mtce

Fleet

Local

16,000

9

3

1

Operating 
Cost
$1,100,000

Capital Cost
$660,000
61

APPLICATION OF SERVICE STANDARDS
Proposed Service Changes
2017 Proposed Service Changes:
• Approximately 12 FTE & 1 bus.
• Annualized impact of approximately $1.1M.
• Service improvements may include a combination of
methods and subject to detailed review.
Substantial system alignment with new service
standards by 2017.

62

 TEN YEAR LOCAL TRANSIT STRATEGY
Network & Ridership Growth
Building on the existing effective
and efficient service …

Continue to
refine the
customer
experience

Address
current system
deficiencies

Revise &
apply
Service
Standards

Continue to
add capacity
until ridership
exceeds
system
capacity

Rapid
transit
corridors
needed

… Requires government &
customer investment.

•
•
•
•
•

Principles
Annual Service Plan Development Process
Rapid Ready – Major Transit Enhancements
Increasing Corridor Capacity
2017 – 2024 Proposed Service Changes
63

NETWORK & RIDERSHIP GROWTH
Principles
Continual improvements that reflect emerging needs, population &
employment growth:
• Expanding service coverage in growth areas.
•

Expanding service frequency & span to meet demand.

•

Improving connections to outer communities.

•

Improving connections with inter-regional transit (GO) & other modes.

Developing the BLAST network to promote ridership growth:
• Increase service levels on the A, B & T-Line corridors towards rapid
transit.
•

Introduce express service on the S and L lines.

•

Strengthen the connectivity between the terminals/nodes (Downtown,
McMaster University, Lime Ridge Mall, Eastgate Square, Mohawk
College, Meadowlands, Valley Park, MTC/Airport).

•

Feed the future rapid transit corridors.

64

 NETWORK & RIDERSHIP GROWTH
Annual Service Plan Development Process

65

NETWORK & RIDERSHIP GROWTH
Rapid Ready – Major Transit Enhancements

66

 NETWORK & RIDERSHIP GROWTH
Increasing Corridor Capacity
•
•
•
•
•
•

Signal priority.
Queue jump lanes.
Dedicated lanes.
Large capacity buses.
Proof of payment.
Fare paid zones.

Total Cost: $6M.

Next Step: Higher Order Transit.

67

NETWORK & RIDERSHIP GROWTH
2017-2024 Proposed Service Changes
Vehicles

Accommodate Annual
Growth @ 2%

Local

BLAST

Total

Local

30

10

40

$ 21,390,000

60

70

Ridership Growth (modal
shift)
Totals

Capital Cost

30

BLAST

Total

Approx. Annual
Operating Cost

$ 7,190,000

$28,580,000

$ 2,100,000

60

$42,810,000

$42,810,000

$ 3,700,000

100

$50,000,000 $71,390,000

$ 5,800,000

• Approximate 10 minute frequency or better on major
BLAST corridors – differentiates express bus as a
higher level of service.
• Rides per capita of approx. 50 estimated by 2024.
• In order to approach 80-100 rides per capita higher
order transit is needed.

68

 TEN YEAR LOCAL TRANSIT STRATEGY
Rapid Transit Corridors Needed
Building on the existing effective
and efficient service …

Continue to
refine the
customer
experience

Address
current system
deficiencies

Revise &
apply
Service
Standards

Continue to
add capacity
until ridership
exceeds
system
capacity

Rapid
transit
corridors
needed

… Requires government &
customer investment.

• Transit Technologies & Capacities
• Higher Order Transit

69

RAPID TRANSIT CORRIDORS NEEDED
Transit Technologies & Capacities

70

 RAPID TRANSIT CORRIDORS NEEDED
Higher Order Transit
• Begin to Shift Modal Split with Enhanced Express Bus Followed by
Higher Order Transit.
2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031

LOCAL 
Stds
Deficiencies
SERVICE
BLAST ‐  Deficiencies
Express Bus
BLAST ‐ 
Higher Order

Growth
Growth
Modal Split
Modal Split

• Begin to Shift Modal Split with Higher Order Transit.
2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031

LOCAL 
Stds
Deficiencies
SERVICE
BLAST ‐  Deficiencies
Express Bus
BLAST ‐ 
Higher Order

Growth
Growth
Modal Split

71

TEN YEAR LOCAL TRANSIT STRATEGY
Fare Policy

• Principles
• Elasticity
• 4 Year Revenue & Ridership Impact
of Fares & Service Increases
• Historical Fare Increases
• Transit Fare Comparison
• Fare Structure Comparison
• Proposed Multi Year Fare Increases
• Annual Impact of Fares & Service
Increases
72

 FARE POLICY
Principles
Fair Share
• Customers and taxpayers (residential and non-residential)
benefit from transit.
• Thus customers through fares and taxpayers through levy
contributions must jointly share cost of providing transit.
Fare Structure
• Various fare media tied to price of Single Adult Ride ticket.
Annual Fare Increase
• Initially to help pay for service improvements and bring
about alignment with comparator transits.
• Subsequently to establish regular modest fare increases to
share in the cost of transit growth.

73

FARE POLICY
Elasticity

1% increase in service =
0.5% to 0.7% increase in ridership

Ridership After Added Service

Ridership After Fare Increase

Ridership Before Fare Increase

1% increase in fares =
0.2% to 0.5% decrease in ridership

Service Elasticity

Ridership Before Added Service

Fare Elasticity

• Ridership & fare revenues are affected by the interaction of
combined elasticity.
• Customers are more sensitive to service than fares.
• Therefore, service has a greater impact on ridership than fares.
74

 FARE POLICY
4 Year Revenue & Ridership Impact of Fares &
Service Increases

75

FARE POLICY
Historical Fare Increases
Cash
Jan-04
Jun-07
Jan-08
Jan-10
Jan-14

Ticket

Monthly Pass

Adult

Adult

Student

Adult

$      2.10
$      2.25
$      2.40
$      2.55
$      2.55

$      1.70
$      1.75
$      1.85
$      2.00
$      2.00

$      1.35
$      1.45
$      1.55
$      1.65
$      1.65

$    65.00
$    71.00
$    79.00
$    87.00
$    87.00

Student

Senior*

$    50.00
na
$    56.00
na
$    63.00
na
$    71.00
na
$    71.00 $    20.50

• No fare increase since 2010.

76

 FARE POLICY
Transit Fare Comparison (2014)

Municipality
London
Hamilton
Windsor
Brampton
Mississauga
Durham
York
Average

Cash

Ticket

Monthly Pass

Adult

Adult

Student

Adult

Student

Senior

$      2.75
$      2.55
$      2.75
$      3.75
$      3.25
$      3.00
$      4.00
$      3.15

$      1.90
$      2.00
$      2.30
$      2.80
$      2.80
$      2.85
$      3.30
$      2.56

$      1.54
$      1.65
$      1.80
$      2.50
$      2.25
$      2.64
$      2.50
$      2.13

$    81.00
$    87.00
$    87.00
$  118.00
$  120.00
$  106.00
$  132.00
$  104.43

$    81.00
$    71.00
$    60.00
$  105.00
$  101.00
$    86.50
$    99.00
$    86.21

$    57.50
$    20.50
$    44.00
$    50.00
$    53.00
$    42.75
$    55.00
$    46.11

• Significantly lower fares than peers.

77

FARE POLICY
Fare Structure Comparison
Municipality
London
Hamilton
Windsor
Brampton
Mississauga
Durham
York
Average

Cash 
Ticket Concession
Premium

Monthly Pass Multipler

Adult

Adult

Student

Adult

Student

Senior

45%
28%
20%
34%
16%
5%
21%
23%

Base
Base
Base
Base
Base
Base
Base
Base

81%
83%
78%
89%
80%
93%
76%
83%

43
44
38
43
43
38
40
41

53
44
34
42
45
33
40
41

38
13
25
20
24
17
22
22

• Similar structure to peers with the exception of
Senior passes.
• Should address senior monthly pass multiplier.

78

 FARE POLICY
Proposed Multi-year Fare Increases
Cash

Year
Utilization
Current
Sep-15
Sep-16
Sep-17
Sep-18

Ticket

11%
$2.55
$3.00
$3.00
$3.25
$3.25

Monthly Pass

Adult

Student

Adult *

Student

Senior

31%
$2.00
$2.25
$2.35
$2.45
$2.55

8%
$1.65
$1.70
$1.75
$1.85
$1.90

40%
$87.00
$99.00
$103.40
$107.80
$112.20

5%
$71.00
$74.80
$77.00
$81.40
$83.60

6%
$20.50
$25.50
$29.75
$35.15
$39.90

• 25 cents September 2015 followed by 10 cent increases
for the next three years.
• Senior pass multiplier adjusted.
• Thereafter, adjusted by CPI as a minimum.
• Measure and monitor shifts in customer behaviour.
79

FARE POLICY
Annual Impact of Fares & Service Increases

4,000,000
3,500,000
3,000,000
2,500,000
2,000,000
1,500,000
1,000,000

Net Revenue

500,000
0

Net Ridership

Net Ridership

2015
7,991

2016
158,324

2017
479,752

2017
551,280

Net Revenue

$1,907,874

$3,770,444

$3,117,922

$3,230,926

80

 TEN YEAR LOCAL TRANSIT STRATEGY
Multi-year Financial Summary

• Service, Operating & Capital

81

MULTI-YEAR FINANCIAL SUMMARY
Service, Operating & Capital

2014

2015
2016
Deficiencies

2017

2018

2019

2020

2021

2022

2023

2024
10 Year 
Total

Standards

Growth
Modal Split

SERVICE
Hours (000's)

814

16

34

34

39

299

422

$88,000

$2,000

$4,000

$4,000

$4,500

$36,500

$51,000

Full Time Equivalents

644

16

34

26

30

230

336

Fleet

221

8

17

5

11

85

126

Fares

$2.00

$0.25

$0.10

$0.10

$0.10

TBD

Annual Operating (000's)

OPERATING
Service Expenditures (000's)

$800

$3,500

$4,800

$4,500

Fare Revenues (000's)

‐$1,910

‐$3,770

‐$3,120

‐$3,230

Levy (000's)

‐$1,110

‐$270

$1,680

$1,270

Annual Change to Levy

‐0.14%

‐0.03%

0.21%

0.15%

$2,650

$2,030

$16,710

FUNDED CAPITAL (000's)
Fleet (Local)

$8,700

$30,090

UNFUNDED CAPITAL (000's)
Fleet (BLAST)

$6,875

$5,300

$5,420

$39,280

$56,875

Maintenance Storage Facility

$5,000

$10,000

$25,000

$80,000

$80,000

$200,000

Customer Experience

$4,000

$4,000

$4,000

$4,000

$23,000

$39,000

$200

$200

$200

$200

$5,200

$6,000

$16,075

$14,200

$34,500

$89,620

$147,480

$301,875

Corridor Capacity
Total 

• 50% increase in service
82

 TEN YEAR LOCAL TRANSIT STRATEGY
Recommendations

83

RECOMMENDATIONS
1. Approve the 2015 to 2024 Ten Year Local Transit Strategy, including
the following approvals for 2015 and 2016 to address system
deficiencies:
a. $6M dollars annualized ($5.7M to be funded from fare increases
and $0.3M from levy) to be phased in over 2 years:
i. September 2015 $0.8M ($2M annualized);
ii. March 2016 $1.5M ($2M annualized); and,
iii. September 2016 $0.8M ($2M annualized).
b. An additional 50 FTEs.
c. The addition of 25 buses to the fleet in 2015 at a capital cost of
$15.6M, to be funded as follows:
i.
ii.
iii.

d.

$3M development charges;
$5.7M transit vehicle replacement reserve; and,
$6.9M unfunded capital to be requested from Metrolinx as
part of recommendation 4.
Delay the retirement of 10 buses at a capital cost of $0.5M to
be funded from the transit vehicle replacement reserve.
84

 RECOMMENDATIONS

2. Approve new Service Standards for the objective implementation of
service.
3. Approve the fare increases as detailed in this report, including the
following fare increases aligned with service improvements:
a. 25 cents in September, 2015;
b. 10 cents in September, 2016, 2017 and 2018; and,
c. annual fare increases of at least CPI thereafter.
4. Develop a submission to Metrolinx for the unfunded capital
requirements contained in the Ten Year Local Transit Strategy.

85

Public Works Department – Transit Division

2015 Budget

2015 BUDGET

Transit Division

Hamilton Public Works ~ Providing services that bring our City to life !

 Public Works Department – Transit Division

2015 Budget

TRANSIT PROGRAMS

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works Department – Transit Division

87

2015 Budget

OVERVIEW OF SERVICES
Purpose / Function
Operationalize an integrated transportation system which serves the entire city in an affordable, efficient, and
accessible way. Our transportation system improves community health by reducing the need for automobile
use and making it easy and attractive to utilize transit, walk, cycle, skateboard or roller-blade.

Services Provided
Conventional Transit
Rapid Transit

Specialized Transit

OPERATIONS DIVISION ($000)
2014 NET RESTATED BUDGET

54,355,840

2015 NET REQUESTED BUDGET

56,336,930

2015 NET CHANGE

1,981,090

2015 FTE

657.04

Hamilton Public Works ~ Providing services that bring our City to life !

88

 Public Works Department – Transit Division

2015 Budget

2015 KEY DELIVERABLES

• AODA mandated service enhancements
• Rapid Ready - 10 year HSR service improvement
implementation plan
• A & B Line Enhanced Bus Stations
• Transit shelter/landing pad program expansion,
rehabilitation and accessibility
• Pan Am Transportation Logistics
• Transit shelter and bus advertising contract renewal
• PRESTO contract renewal
• Branding and Marketing strategy
• Implementation of culture change initiatives (Denison, PAD,
Cutting Edge of Leadership)
Hamilton Public Works ~ Providing services that bring our City to life !

Public Works Department – Transit Division

89

2015 Budget

OVERVIEW
DIRECTOR
David Dixon
(1.0 FTE)

Administrative Assistant II
(1.0 FTE)

Transit Application Sr. Project
Manager (3.0 FTE)

Manager
Accessible
Transit Services
George Brovac
(13.0 FTE)

Manager
Transit
Operations
Murray Hill
(467.3 FTE)

Manager
Transit Fleet
Maintenance
Douglas H. Murray
(114.57 FTE)

Manager
Transit Planning &
Customer Service
Jim Dahms
(19.84 FTE)

Manager
Mobility Programs &
Special Projects
Christine Lee-Morrison
(6.33 FTE)

Manager
Transit Support
Services
Nancy Purser
(16.0 FTE)

Complement
(FTE)

Management

Other

Total

Staff/Mgt Ratio

2014

7.00

647.04

654.04

92.43:1

2015

7.00

650.04

657.04

92.86:1

Change

0.00

3.00

3.00

Hamilton Public Works ~ Providing services that bring our City to life !

90

 Public Works Department – Transit Division

2015 Budget

2014 ACCOMPLISHMENTS - TRANSIT

•
•
•
•
•
•
•
•
•
•
•

AODA service enhancements in ATS (+66,000 Trips)
Rapid Ready - HSR (+26,400 Hours)
MTC Park ‘n Ride
Mohawk College Transit Hub Agreement
A & B line enhanced stops construction award (10)
Real time data available – platform departure displays, trip
planner, bus check, open data
18 CNG Articulated buses
46 Expansion Bus Shelters
All Pass agreement renewals (University, College, etc.)
PRESTO Implementation – Third Party Network
TransCab RFP awarded
Hamilton Public Works ~ Providing services that bring our City to life !

Public Works Department – Transit Division

91

2015 Budget

TRANSIT
Services Provided & Key Facts
2015 Budget Request ($000's)

• HSR Conventional Transit – provide
22.0 M trips

Operating Budget
Gross

106,116

Revenues

(49,772)

Net

56,344

$ increase from 2014

1,981

% increase from 2014

3.6%

• Trans cab
• Transit Infrastructure - maintenance of
2,210 bus stops, 602 bus shelters, 19
loops and terminals, 1 Park n’ Ride
• ATS – DARTS Contract Management –
665,000 trips
• Taxi Scrip
2014 Budget R/C Ratio

45.30%

2015 Budget R/C Ratio

44.58%

Hamilton Public Works ~ Providing services that bring our City to life !

92

 Public Works Department – Transit Division

2015 Budget

2015 MAJOR COST DRIVERS FOR DIVISION
($000s)

Description
Annualized Impact of 2014 approved Transit enhancement (PW14015)

747

DARTS Contract

760

Vehicle Reserve Council Approved OBRP Phase-in (Year 5 of 8)

513

Costs due to changes in McMaster Route Realignment

484

New Taxi Contract

61

NGV Station Maintenance

55

Route 56 – reduction of Tax Stabilization Contribution (PW12009b)

50

Fare Box Revenue Growth

(580)

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works Department – Transit Division

93

2015 Budget

THANK YOU

Hamilton Public Works ~ Providing services that bring our City to life !

94

 2015 Budget

Operations Division

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Operations Division

95

2015 Budget

OVERVIEW OF SERVICES

Hamilton Public Works ~ Providing services that bring our City to life !

96

 Public Works – Operations Division

2015 Budget

OVERVIEW OF SERVICES
Purpose / Function
The Operations Division is responsible for operating and maintaining Public Works assets valued at approximately $3.2B
including 6,399 roadway lane kms; 2,382 kms of sidewalks; 98 kms of City owned alleyways, 392 bridges and major culverts;
storm water management facilities, 42,891 catch basins and 169 storm water ponds. An integrated waste management system
collecting and processing approximately 235,000 tonnes of materials annually including the operations and maintenance of 3
Transfer Stations/Community Recycling Centres (CRCs), Material Recycling Facility (MRF), Central Composting Facility (CCF),
Glanbrook Landfill and 12 closed landfills..

Services Provided
Roads Operations
Winter Control
• Roadway &
Sidewalk
Infrastructure
Maintenance
• Capital
Rehabilitation

Storm Water
Facilities
• Operation
• Maintenance

Business Programs
• Customer Service and
Education
• Data Management
• Operational Efficiencies &
Performance

Waste Management
• Waste Collection
• Downtown, BIA & Alleyway
Cleanliness
• Recycling & Waste Disposal
• Contaminated Sites
Management

OPERATIONS DIVISION ($000)
2014 NET RESTATED BUDGET

92,863

2015 NET REQUESTED BUDGET

98,730

2015 NET CHANGE

5,867

2015 FTE

423.75

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Operations Division

97

2015 Budget

2015 KEY DELIVERABLES

Delivering Service - Core programs
•

+ Pan Am support

Program Optimization Initiatives
•
•
•

•
•

Route rationalization (Winter Control, Waste Collection)
Develop strategy for program base adjustments to reflect operating impacts from inventory growth
for road networks and new storm water ponds (catch up & fwd)
Staff Performance Management
– Organization Structure and Business Improvements –recent reorganization
– Employee Performance Management (Performance Accountability Development)
– Implement Denison Culture Survey and Develop Action Plan & Vision / Mission
– Next generation of Supervisor “Boot Camp”
– Staff succession planning initiatives - Managers, Superintendents & Supervisors
Development
LEAN review pilots – process optimization
Increase waste diversion through the continued expansion of the green cart program for eligible
businesses and City facilities, optimization of the multi-residential diversion program & audits

Hamilton Public Works ~ Providing services that bring our City to life !

98

 Public Works – Operations Division

2015 Budget

2015 KEY DELIVERABLES con’t.

Projects
•

•
•
•

•
•
•
•
•

Service Reviews
•
Alleyways
•
District East
•
Resurfacing equipment
Glanbrook Landfill Stage 3 Development
Automated Vehicle Location (AVL) tracking system for waste collection fleet as part of the City’s
corporate AVL system
West Hamilton Closed Landfill
•
Chedoke Creek South Bank Stabilization
•
Leachate collector installation, bank re-vegetation, providing wildlife & stream habitat
Central Composting Facility
•
New compost regulation impacts and risk if no bridging allowance
Remediation of Central Park
Inventories – continuation of cross culverts, retaining walls, fences, guiderails
Inspections – sidewalk regulations
Technologies –Hansen 8 migration and road classification link for road patrol

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Operations Division

99

2015 Budget

OVERVIEW
DIRECTOR
OPERATIONS
Betty Matthews-Malone
Administrative Assistant I
(1.0 FTE)

Senior Project Manager
R. Morello
(1.0 FTE)

Manager
Roads &
Maintenance
Darrell Smith
(134.60 FTE)

Manager
Winter Control
Bob Paul
(125.77 FTE)

Manager
Capital Rehabilitation &
Technical Operations
Brian Hughes
(13.68 FTE)

Manager
Waste Collection
Colin Vidler
(89.79 FTE)

Manager
Business Programs
Angela Storey
(40.91 FTE)

Manager
Recycling & Waste
Disposal
Emil Prpic
(16 FTE)

Complement
(FTE)

Management

Other

Total

Staff/Mgt Ratio

2014*

7.0

416.75

423.75

59.54:1

2015

7.0

416.75

423.75

59.54:1

Change

0.0

0.00

0.00

* Restated for PW re-organization approved June 11, 2014 per Council Report PW14046

Hamilton Public Works ~ Providing services that bring our City to life !

100

 Public Works – Operations Division

2015 Budget

2015 MAJOR COST DRIVERS FOR DIVISION

Description

Amount
($000s)

•

•
•
•

Waste Collection Contracts (increased service requests)
- Escalation
- Growth
Waste Disposal Contracts
Municipal Law Enforcement Illegal Dumping Project cost
allocation (PED11127f/PW11051g)
Storm water Management

930
545
385

360
200
1,070

Winter Season
• Winter Control
• Winter Maintenance

1,721
176

Revenues
• Recycling Revenues
• TS/CRC Revenues
• Reduction in HRPI recoveries and dividends revenue

386
174
100

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works Department

101

2015 Budget

ROADS

Hamilton Public Works ~ Providing services that bring our City to life !

102

 Public Works – Operations Division

2015 Budget

2014 ACCOMPLISHMENTS - ROADS
• Some key deliverables (as of Sept. 2, 2014):
•
•
•
•
•
•
•

11,800 sq. m of sidewalk replaced
6,583 trip hazards removed by leveling
71 km of rural road resurfacing
43 km of road side ditching
46,100 lane km of sweeping
28,000 service requests received and investigated (Winter and Summer)
Preparation for 2015 Pan Am Games

• Implement 2014 Enhancements
• Catch basin inspection and cleaning initiative
• Road Patrol program improvements

• Managing Unplanned Infrastructure Contingencies, e.g.
•
•
•
•

Escarpment Failures, Sydenham & Kenilworth
Marston Street Bridge Failure
Ice Storm and Winter Clean up
Additional Area Rating / Capital Funding works completed

• Supervisor “Boot Camp”
• Winter of 2014….

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Service Profile

103

2015 Budget

ROADS
Services Provided
Infrastructure & Maintenance Program
– Road Patrol & Inspection of Roadway infrastructure
– Repairs to roads, sidewalks, bridges, culverts
– Surface maintenance (sweeping & flushing)
– Maintenance to gravel Road shoulder & ditches
– Collection of roadside litter/dumping
– Mowing rural roadsides and boulevards
– Removal of Hazards (e.g. debris on roadways)
– Catch Basin Inspection, cleaning and repair
– Accident & Emergency Response
– Neighbourhood Clean Program (Adopt-a-Road)
– Road Closures (permanent and temporary)
– Emergency Response
Storm Water Management Facility Maintenance
– Inspections, maintenance repair and rehabilitation
Capital Rehabilitation & Technical Operations
- approx. $14M in minor capital & rehabilitation works
- Shoreline protection

2015 Budget Request ($000s)
Operating Budget
Gross

58,532

Revenues

(1,327)

Net

57,205

$ increase from 2014

3,100

% increase from 2014

5.7%

Cost per household 2014

247.61

Cost per household 2015

259.22

% Change from 2014

4.7%

Winter Control Program
– Winter road patrol, materials application, ploughing, snow
removal/disposal
– Sidewalk clearing for municipal & school properties

Hamilton Public Works ~ Providing services that bring our City to life !

104

 Winter Control Program Approved Service Levels
Winter Control Level of Service Standards
Road Classification
Type

Surface Condition

Priority

Target Surface
Condition

Linc/Arterials

1

Bare

Escarpment
Crossings

1

Primary
Collectors
e.g. Whitney Ave

Response
Time

Snow Accumulation
Target
Response

Completion
Time

Immediate

2.5 cm

Bare

Immediate

2A

Bare

Secondary
Collectors
e.g. Fletcher Rd

2B

Rural Roads Hard
Surface
e.g. Golf Club Rd

Treatment
AntiIcing

Deicing

Salt

Sand/
Salt

4 hrs









5 cm

4 hrs









4 hrs

8 cm

8 hrs







Centre Bare

4 hrs

8 cm

8 hrs







3

Centre Bare

8 hrs

10 cm

24 hrs

Residential
e.g. Ravina Cres

3R

Bare

8 hrs

8 cm

24 hrs

Loose-top Rural
Roads
e.g. Trimble Rd

3

Snow Packed

12 hrs

10 cm

24 hrs









105

Public Works – Operations Division

2015 Budget

WINTER CONTROL PROGRAM (WCP)

Operating Budget History
Year

Budget*

Actuals*

Variance

2005

17,475,180

25,146,486

(7,671,306)

2006

19,894,140

13,119,669

6,774,471

2007

20,125,980

26,984,343

(6,868,363)

2008

24,106,992

32,289,976

(8,182,984)

2009

24,262,205

21,862,546

2,399,659

2010

22,628,529

16,605,231

6,022,998

2011

23,656,220

24,504,797

(838,737)

2012

21,271,010

16,731,900

4,529,270

2013

21,578,760

26,263,060

(4,684,300)

2014

22,749,570

30,750,000**

(8,000,000)

2015

24,471,400

*EXCLUDES RESERVE CONTRIBUTIONS
** Estimated at January 6, 2015

Hamilton Public Works ~ Providing services that bring our City to life !

106

 Public Works – Operations Division

2015 Budget

WASTE COLLECTIONS

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Operations Division

107

2015 Budget

2014 ACCOMPLISHMENTS – COLLECTION
•

•
•
•
•

•

Waste collection service levels and collection contract approved for
2013-2020 service period, collecting over 179,000 tonnes of materials
annually at the curb
26 million ‘stops’ – 156,000 service requests
First full year of implementation of new waste collection system
• Leaf & yard waste & Bulk – 52 week collection
Cooperated with Municipal Law Enforcement Section to address illegal
dumping throughout the City
Expanded Cleanliness Program to adopt a proactive approach for
alleyway cleanliness and enhanced sidewalk sweeping services for
satellite BIAs
Assisted with tree branch removal resulting from the Ice Storm

Hamilton Public Works ~ Providing services that bring our City to life !

108

 Public Works – Service Profile

2015 Budget

WASTE COLLECTION
Services Provided
• Waste Collection program handling 176,000
tonnes per year of residential waste

2015 Budget Request ($000s)
Operating Budget
Gross

29,927

Revenues

(57)

• Organics (green cart), Recycling, Leaf and
Yard Waste, Garbage and Bulk waste
collection

Net

29,870

$ increase from 2014

1,464

• Street-side public space container collection

% increase from 2014

5.2%

Cost per household 2014

130.00

Cost per household 2015

135.35

% Change from 2014

4.2%

• Festival & Special Events Waste Diversion
• Cleanliness Programs and Clean City
Initiatives

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Service Profile

109

2015 Budget

RECYCLING AND WASTE DISPOSAL

Hamilton Public Works ~ Providing services that bring our City to life !

110

 Public Works – Service Profile

2015 Budget

2014 ACCOMPLISHMENTS - WASTE MANAGEMENT
• Executed contract extension for the operation of the City’s Household
Hazardous Waste program
• Completed an interactive customer survey focusing on service at the City’s
Community Recycling Centres
• Implemented collection and processing of mixed rigid plastics at
Community Recycling Centres
• Partnered with Region of Peel for the conversion of cooking oil to biodiesel
• Pump station re-location with infrastructure upgrades for the development
of stage three at Glanbrook Landfill
• Won SWANA silver Excellence Award for recycling
• Generated $1M in revenues from the processing of merchant capacity
organics at the CCF
• +262,000 vehicle visits at Transfer Stations and Community Recycling
Centres
• Processed 46,000 tonnes of blue box material at MRF and 54,900 tonnes
of green cart organics and leaf and yard waste at two composting sites
• Landfilled 141,000 tonnes of waste at the Glanbrook Landfill

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Service Profile

111

2015 Budget

RECYCLING AND WASTE DISPOSAL
Services Provided :

2015 Budget Request ($000s)
Operating Budget

•
•
•
•
•
•
•
•
•
•

Household Hazardous Waste program
Transfer Stations (3) and Community Recycling
Centres (3)
Leaf and Yard Waste compost site
Glanbrook Landfill Site
Central Composting Facility (CCF)
Materials Recycling Facility (MRF)
Monitoring and remediation of closed landfill sites
(12)
Site remediation services for other sections
Management of Contaminated Sites Program for
Public Works
Commodity Revenues - MRF

Gross

20,991

Revenues

(13,501)

Net

7,490

$ increase from 2014

1,077

% increase from 2014

16.8%

Cost per household 2014

29.35

Cost per household 2015

33.94

% Change from 2014

15.6%

Hamilton Public Works ~ Providing services that bring our City to life !

112

 Public Works – Service Profile

2015 Budget

RECYCLING PROGRAM REVENUES
$7,000
($) Million (000)

$6,000
$5,000
$4,000
$3,000

Budget
Actual

$2,000
$1,000
$0

Year

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Service Profile

113

2015 Budget

Business Programs

Hamilton Public Works ~ Providing services that bring our City to life !

114

 Public Works – Service Profile

2015 Budget

BUSINESS PROGRAMS
Community Clean ups

2014 Accomplishments
•
•
•
•
•
•
•
•
•
•

229,000 customer service requests
87,000 work orders generated for activity based costing purposes
100 training courses and programs coordinated
17,142 volunteers engaged in “Team Up to Clean Up” programs,
34,000 volunteer hours and a value of nearly $1 million
Graffiti management strategy pilot projects presented to GIC and
received support to implement
Awarded a SWANA bronze excellence award for public education
related to our grey cart pilot project (multi-res)
1491 properties visited for gold box audits with a 47% win rate
85% of multi-res buildings re-engaged and using green carts and blue
carts for waste diversion
566 commercial properties visited to discuss the benefits of waste
diversion
5230 students and community members attend 68 presentations to
learn about waste diversion
Gold Box Audits

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Service Profile

115

2015 Budget

BUSINESS PROGRAMS
2015 Budget Request ($000s)

• Customer Service representatives for Division
• Support client field operations through data entry,
data management, analysis and performance metrics
• Community outreach and education
• Plan, develop and implement programs and
strategies to improve effectiveness and efficiency
• Support operational divisions by coordinating policy
and procedures, audits and reports

Operating Budget*
Gross

4,184

Revenues

(16)

Net

4,168

$ increase from 2014

226

% increase from 2014

5.7%

Cost per household 2014

18.04

Cost per household 2015

18.88

% Change from 2014

4.7%

Hamilton Public Works ~ Providing services that bring our City to life !

116

 Public Works – Operations Division

2015 Budget

Thank You

Hamilton Public Works ~ Providing services that bring our City to life !

117

2015 BUDGET

Environmental Services Division

Hamilton Public Works ~ Providing services that bring our City to life !

118

 Public Works – Environmental Services Division

2015 Budget

OVERVIEW OF SERVICES

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Environmental Services Division

119

2015 Budget

OVERVIEW OF SERVICES
Purpose / Function
The Environmental Services Division is responsible for operating and maintaining public works assets including: 501 acres (203
hectares) of municipal cemeteries at 69 sites; trees on City streets and parks; horticultural features in 282 floral traffic islands, 89
medians/boulevards/laybys, 52 civic properties, 4,231 acres (1,712 hectares) of municipal park, shared school park and open
space at 511 sites.

Services Provided
Forestry
Horticulture

Parks
Maintenance
Cemeteries

ENVIRONMENTAL SERVICES ($000)
2014 NET BUDGET

32,204

2015 NET REQUESTED BUDGET

32,594

2015 NET CHANGE

390

2015 FTE

332.89

Hamilton Public Works ~ Providing services that bring our City to life !

120

 Public Works – Environmental Services Division

2015 Budget

OVERVIEW
Director
Craig Murdoch

Administrative Assistant II
(1.0 FTE)

Manager
Forestry & Horticulture
Steve Barnhart
(95.68 FTE)

Manager
Parks & Cemeteries
Tennessee Propedo
(235.21 FTE)

Total

Staff/Mgt
Ratio

329.89

332.89

110:1

3.00

329.89

332.89

110:1

0.00

0.00

0.00

Complement
(FTE)

Management

Other

2014*

3.00

2015
Change

*Restated for PW re-organization approved June 11, 2014 per Council Report PW14046

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Environmental Services Division

121

2015 Budget

PROGRAM SPECIFIC INFORMATION

• Forestry and Horticulture – Steve Barnhart
– Tree maintenance, health, storm response, planting
– Emerald Ash Borer program
– Plant production, design, planting and maintenance of
horticultural features, horticultural shows

• Parks and Cemeteries – Tennessee Propedo
– Parks, trail and waterfront maintenance
– Cemetery sales, interments and site maintenance

Hamilton Public Works ~ Providing services that bring our City to life !

122

 Public Works – Environmental Services Division

2015 Budget

2014 ACCOMPLISHMENTS – FORESTRY / HORTICULTURE

Forestry
• Responded to 35,886 service requests
in 2014 (22,000 storm related)
• 7,974 trees planted
• 1,989 trees removed in 2014
• Responded to 2 storm events; 13,573
calls + 5,266 request for brush pickup
• 18 grids trimmed
• Forestry building renovations
substantially complete
Horticulture
• Annual flower production = 205,000
• 94th Annual Mum Show to be held in
October
• Spring Tide bulb show held in March

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Environmental Services Division

123

2015 Budget

2013/2014 FORESTRY TREE DAMAGE BY YEAR

Tree Damage Calls
20000
18000
16000
14000
12000
10000
8000
6000
4000
2000
0
2007

2008

2009

2010

2011

2012

2013

Hamilton Public Works ~ Providing services that bring our City to life !

2014

124

 Public Works – Environmental Services Division

2015 Budget

FORESTRY
Services Provided & Key Facts

2015 Budget Request ($000s)

Plants, maintain, and care for City owned
trees growing along road allowances, in
parks, and open spaces. On call 24/7, staff
respond to emergency storm damage
across the City. Services include

Operating Budget
Gross

9,571

Revenues

(1,895)

Net

7,676

$ increase from 2014

109

% increase from 2014

1.4%

• Street Tree Planting

Cost per household 2014

34.63

• Parks Tree Planting

Cost per household 2015

34.78

% Change from 2014

0.4%

• Street Tree Trimming – 155,000 in the
urban roadway right of way (ROW)
• Tree Removals
• Stump Removals

• Emergency Response
• Forest Health Program
• Urban Forestry Protection
• Customer Service

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Environmental Services Division

125

2015 Budget

HORTICULTURE
Services Provided & Key Facts
Plans & delivers various operating and
maintenance services to beautify the City
through streetscape & park horticultural
features including:
• Design and planting of floral traffic Islands
(287) planters (307) and roundabouts (62)
traffic medians(89)
• Hanging baskets (640)
• Provide horticulture maintenance for 7
BIA’s
• Park floriculture Displays
• Annual Mum Show event and showcase of
the Section’s programs
• Spring Tide Show
• Green House Production
• City building garden maintenance at 52
civic properties

2015 Budget Request ($000s)
Operating Budget
Gross

3,644

Revenues

(141)

Net

3,503

$ increase from 2014

14

% increase from 2014

0.4%

Cost per household 2014

15.97

Cost per household 2015

15.87

% Change from 2014

(0.6%)

Hamilton Public Works ~ Providing services that bring our City to life !

126

 Public Works – Environmental Services Division

2015 Budget

2014 ACCOMPLISHMENTS - PARKS / CEMETERIES

Parks
• 51,020 acres of general parkland grass cut
• 3,462 Sports fields mown
• 4,528 Ball diamonds mown
• 33,838 acres of grass trimmed
• 128,735 garbage cans emptied
• 2,635 play structure inspections
• 87,422 general park and sports park washrooms units
cleaned
• 4 Christmas displays installed and removed (Gore
Park, City Hall, Dundas, Ancaster)
• 2 pilots run (phragmites removal and tablet based field
inspections)
Cemeteries
• 67 sites maintained
– 498 acres (202 hectares)
– 20 sites with available land

• 4 sites signs converted from wood to granite
• 1,202 Interments (includes traditional and cremated)
Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Environmental Services Division

127

2015 Budget

PARKS
Services Provided & Key Facts
Plans and delivers operations and
maintenance services for 1,712 hectares
(4,231 acres) of municipal park and open
space properties at 511 sites. Services
include:
• Turf maintenance
• Playground inspections & repairs (271
playgrounds with 294 play structures, 61 Spray
pads)
• Litter control and garbage pick up
• Playing field maintenance
• General Grounds and Trails Maintenance (over
65 km of trails)
• Special Event Support
• Seasonal displays

2015 Budget Request ($000s)
Operating Budget
Gross

19,231

Revenues

(241)

Net

18,990

$ increase from 2014

191

% increase from 2014

1.0%

Cost per household 2014

86.04

Cost per household 2015

86.05

% Change from 2014

0.0%

• Customer Service

Hamilton Public Works ~ Providing services that bring our City to life !

128

 Public Works – Environmental Services Division

2015 Budget

CEMETERIES
Services Provided & Key Facts

2015 Budget Request ($000s)

For 2015 -Plan and deliver operations and
maintenance for 501 acres of municipal
cemeteries at 69 locations. Services
include:

Operating Budget
Gross

4,554

Revenues

(2,129)

Net

2,425

$ increase from 2014

76

% increase from 2014

3.2%

Cost per household 2014

10.75

Cost per household 2015

10.99

% Change from 2014

2.2%

• Input and storage of records of all
burials in municipal cemeteries
• Internments
• Monument Foundation Installations
• Perpetual Care
• Grounds Maintenance
• Marketing and Development
• Full range of customer services
• Regulatory compliance

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Environmental Services Division

129

2015 Budget

Thank You

Hamilton Public Works ~ Providing services that bring our City to life !

130

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

2015 BUDGET

Corporate Assets & Strategic Planning

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning

2015 Budget

OVERVIEW
DIRECTOR
John Mater
(1.0 FTE)

Administrative Assistant I
(1.0 FTE)

DIRECTOR
Energy, Fleet & Traffic
Geoff Lupton
(145.89 FTE)

MANAGER
Transportation
Management
Al Kirkpatrick
(9.0 FTE)

DIRECTOR
Strategic Planning
Robert Norman
(23.34 FTE)

DIRECTOR
Facilities Management
& Capital Programs
Rom D’Angelo
(128.41 FTE)

Complement
(FTE)

Management

Other

Total

Staff to Mgt
Ratio

2014

13

295.64

308.64

22.74:1

2015

13

295.64

308.64

22.74:1

Change

0.0

0.0

0.0

Hamilton Public Works ~ Providing services that bring our City to life !

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

PROGRAM SPECIFIC INFORMATION

• Energy, Fleet and Traffic – Geoff Lupton
– Office of Energy Initiatives
– Central Fleet
– Traffic Operations and Engineering

• Strategic Planning – Robert Norman
– Landscape Architect Services
– Policy and Programs
– Waterfront Development

• Facilities Management and Capital Programs – Rom D’Angelo
– Strategic Planning, Capital and Compliance
– Facilities Operations and Technical Services ~ Community and Corporate
Buildings
– Sport and Entertainment

• Transportation Management– Al Kirkpatrick
– Pedestrian, Cycling, Transportations Demand (TDM)
– Transportation Management

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning

2015 Budget

MAJOR COST DRIVERS
Description
Court House Lease
Facilities Contractual Services (Snow Removal ; Building Cleaning , majority of this is
recovered)
Facilities Building Repairs – increased to reflect historical actuals, majority of this is
recovered
Facility Recoveries from User Groups
Contractual (Confederation Park)

Hamilton Public Works ~ Providing services that bring our City to life !

Amount
(000’s)
1,535
480
1,100
(1,118)
209

134

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

TRANSPORTATION MANAGEMENT

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning

135

2015 Budget

TRANSPORTATION MANAGEMENT – TEAM OVERVIEW
•

To develop policies and strategies in collaboration with key internal/external
stakeholders for the City’s transportation network and infrastructure to 2031
and beyond.

•

The goal is to provide the needs to support the City’s economic development
and resident’s quality of life.

•

The elements of Transportation Management support Complete Streets
initiatives including roads, transit, cycling, walking and determining the highest
and best use of the City’s infrastructure to support Goods Movement via
roads, rail, marine and aviation facilities.

•

In addition to the high level, long-term approach to transportation
management, the group is also involved in several key, in-year and short term
implementation projects.

Hamilton Public Works ~ Providing services that bring our City to life !

136

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

2014 ACCOMPLISHMENTS
Transportation Management
•
•
•
•
•

Bike Share (105 Stations)
Updated Transportation Master Plan awarded
35km cycling lane expansion
Completion of Garth, Garner, Rymal Class EA
Cannon Bi-Directional Cycle Track

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning

137

2015 Budget

2015 KEY DELIVERABLES

• Permanent traffic calming features of the North End Transportation
Management Plan
• Pan Am Transportation Logistics
• City-wide Transportation Master Plan
• Expand cycling lane inventory
• Bike share program
• Transportation Demand Management (TDM) programs

Hamilton Public Works ~ Providing services that bring our City to life !

138

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

TRANSPORTATION MANAGEMENT
Services Provided & Key Facts
• Area Specific Transportation
Management Plans/Projects following
the EA Process
•
•
•

2015 Budget Request ($000's)
Operating Budget
Gross

1,260

Revenues

(1,176)

Net

84

$ increase from 2014

0

% increase from 2014

0%

Centennial Neighbourhoods TMP
Highway 403 Ramp
Various Neighbourhood Action Plans

• City-wide Transportation Master Plan
Update
•
•

Including one way street network
Extensive public engagement

• Transportation Demand Management
(TDM) Programs
•
•

Smart Commute – Hamilton (90,000
employees)
Active Transportation Initiatives
• Cycling
• Pedestrian Mobility
• Safe Routes to School

2014 Cost per Household

$0.39

2015 Cost per Household

$0.38

• Special Projects
•
•

Niagara to GTA (NGTA) – Western
Golden Horseshoe Municipal Network
Pan Am Transportation

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning

139

2015 Budget

RECREATION

CAPITAL AND COMPLIANCE

FACILITIES

FACILITIES O&M

GOLF

FACILITIES MANAGEMENT & CAPITAL PROGRAMS

Hamilton Public Works ~ Providing services that bring our City to life !

140

 FACILITIES MANAGEMENT & CAPITAL PROGRAMS (FMCP)
Public Works – Corporate Assets & Strategic Planning

2015 Budget

FACILITIES MANAGEMENT & CAPITAL PROGRAMS
Inventory of 500+ Core Facilities
 CORPORATE FACILITIES










City Halls
Town Halls
Fire Stations
Libraries
Yards
Cemeteries
Leased Corporate Facilities
Civic Properties
Libraries

 RECREATION FACILITIES







Recreation Arenas
Recreation Centers
Indoor/Outdoor Pools
Community Halls
Park Buildings
Golf Operations

Facility Information
 $1.5 BILLION IN ASSETS
 7.5 MILLION IN SQUARE FEET
 $10.68 MILLION IN 2015 BLOCK FUNDING
 Recreation
$ 5,100 M
 Corporate
$ 4,580 M
 Entertainment Facilities $ 1,000 M

 ENTERTAINMENT FACILITIES





Copps Coliseum
Hamilton Place
Convention Centre
Tim Horton’s Field

 $46.3 MILLION CAPITAL (Gross) (recommended)
 POA Relocation
$ 27 M
 Bernie Morelli Centre
$ 19 M
(multi-year project)

Hamilton Public Works ~ Providing services that bring our City to life !

141

FACILITIES MANAGEMENT & CAPITAL PROGRAMS (FMCP)
Public Works – Corporate Assets & Strategic Planning

2015 Budget

FACILITIES MANAGEMENT & CAPITAL PROGRAMS
Facility Management is defined as the Integration of people, places
and process in order to manage the City’s Building Environment;
Facility Management is based on using 11 IFMA core competencies:
11 IFMA Core Competencies
1) Communication
2) Emergency Preparedness and Business
Continuity
3) Environmental Stewardship and
Sustainability
4) Finance and Business
5) Human Factors
6) Leadership and Strategy

7) Operations and Maintenance
8) Project Management
9) Quality Management Program
10) Real Estate And Property Management
11) Technology

* IFMA ~ International Facility Management Association

Hamilton Public Works ~ Providing services that bring our City to life !

142

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

FACILITIES MANAGEMENT & CAPITAL PROGRAMS
Director of Facilities Management & Capital
Programs
Rom D’Angelo
(1.0 FTE)

Superintendent,
Business Services and
Technology
Delfina Duarte
(9.3 FTE)

Administrative Assistant II
(1.0 FTE)

Manager of Strategic
Planning, Capital &
Compliance
Marnie Cluckie
(16.3 FTE)

Manager of Facilities
Operations & Technical
Services
(Corporate)
Chuck Alkerton
(27.3 FTE)

Manager of Facilities
Operations & Technical
Services
(Community)
Robyn Ellis
(temporary)(19.0 FTE)

Manager of Sport and
Entertainment
Rob Gatto
(54.51 FTE)

Complement
(FTE)

Management

Other

Total

Staff to Mgt
Ratio

2014

4.0

124.41

128.41

31.1:1

2015

4.0

124.41

128.41

31.1:1

Change

0.0

0.0

0.0

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning
2014 ACCOMPLISHMENTS –
FACILITIES MANAGEMENT AND CAPITAL PROGRAMS

143

2015 Budget

Grand Openings
•
•
•
•

Ancaster Senior Achievement Centre (ASAC)
Rosedale Pool
Westdale Tennis Court
Lawn Bowling and Tennis Clubhouses

Completion
•
•
•
•

28 Lister Restaurant rfp
Tim Hortons Field
Finalized 20 Year Licence Agreement with the Tiger Cats
Sackville Senior Centre

Demolition Phase (Permits & Tender Issued)
•
•

Dominion Glass Site
Cooperative Procurement (City & HWDSB) Scott Park Site

Publication
•
•
•

Spectacular Golf Ontario
Fairways Magazine (Spring 2014) – Chedoke Celebrates
Municipal Milestone
Fairways Magazine (Summer 2014) – Course of the week:
King’s Forest Golf Club

Hamilton Public Works ~ Providing services that bring our City to life !

144

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

2015 KEY DELIVERABLES
•

Golf Business Plan Update

•

Surplus of Properties
• 52 – 56 Charlton (Lynwood Charlton)
• Waterdown Library (on Mill Street)

•

Grand Opening of the following Facilities:
• Green Acres Outdoor Pool
• Waterdown Library & Senior Recreation Centre

•

Freelton Outdoor Ice-Rink

•

Waterdown Outdoor Ice-Loop

•

Demolitions (Before Pan Am Games):
•

Scott Park Arena and School Site

•

Dominion Glass Site

•

Courthouse Renovation (District Energy Satellite Site)

•

Strategic Marketing Plan (Tim Hortons Field)

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning

145

2015 Budget

FACILITIES MANAGEMENT & CAPITAL PROGRAMS
Services Provided & Key Facts
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

Customer Service Management
Facilities O&M (HVAC, plumbing, electrical, etc.)
Capital Planning
Project Management
Legislative & Code Compliance
Accommodations Services
Leasing
Property Management
Preventative Maintenance
Custodial
Demolitions
Procurement Services
Help Desk
Quality Management Program
Technology Solutions
Boardroom Bookings
Access Management
Golf and Turf Management
Stadium Operations
Pesticide Controls (Golf Courses only)
Liaise between 3rd Party Operators

2015 Budget Request ($000s)
Operating Budget
Gross

$17,528

Revenues

($10,949)

Net

$6,579

$ increase from 2014

$1,857

% increase from 2014

39.3%

Cost per household 2014

$21.61

Cost per household 2015

$29.81

% Change from 2014

37.9%

* Court House Lease Lost Revenue = $1.5 Million

Hamilton Public Works ~ Providing services that bring our City to life !

146

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

OVERVIEW OF SERVICES ~ STRATEGIC PLANNING
Landscape Architectural Services

Policy & Programs

Chappel Park

Confederation Park

Waterfront Development

Piers 7 & 8 Concept
Gore Veteran’s Block

Cootes to Escarpment
EcoPark System

Harbour West Marina

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning

147

2015 Budget

STRATEGIC PLANNING –TEAM OVERVIEW
The Strategic Planning Team is responsible and accountable for developing
and delivering sustainable infrastructure plans based on Council’s Strategic
Plan, implementation of City parks and open spaces, waterfront
development and defining strategic direction with respect to agreements,
pilot projects and departmental priorities.

Hamilton Public Works ~ Providing services that bring our City to life !

148

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

OVERVIEW
DIRECTOR
Rob Norman
(1.0 FTE)
Administrative Assistant II
(1.0 FTE)

Manager
Landscape Architecture Services
Le’Ann Seely
(11.34 FTE)

Manager
Policy & Programs
Peter Wobschall (Acting)
(7.0 FTE)

Manager
Waterfront Development
Gavin Norman
(3.0 FTE)

Complement
(FTE)

Management

Other

Total

Staff to Mgt
Ratio

2014

4.0

19.34

23.34

4.8:1

2015

4.0

19.34

23.34

4.8:1

Change

0.0

0.0

0.0

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning

149

2015 Budget

LANDSCAPE ARCHITECTURAL SERVICES
2014 Accomplishments

Gore Pedestrianization Initiative - Ph. 1 Veterans’ Place

Binbrook Fairgrounds Community
Park Skate Park

Gage Park
Fountain Terraces

Crown Point East Park

Confederation Park Phase 1
Trail Development

Hamilton Public Works ~ Providing services that bring our City to life !

150

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

POLICY & PROGRAMS

2014 Accomplishments
• Finalized Burlington Heights Management Plan for the
Cootes to Escarpment EcoPark System
• Implemented Food Truck Pilot Program in 7 City Parks
• Planned and implemented “Up Your Alley” pilot program in
Ward 2
• Received and processed 6 Facility Naming requests
including the Bernie Morelli Centre and Harry Howell Arena
• Confederation Park operating model review, renegotiation
of tenant leases, and capital improvements to Sandbox
Sports
• Coordinated Street Furniture Program Phase I – bus bench
contract renegotiation with Creative Outdoor Advertising to
beautify streetscape for the 2015 Pan Am Games

Burlington Heights

Food Trucks

Alleyway Pilot

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning

151

2015 Budget

WATERFRONT DEVELOPMENT
2014 KEY ACCOMPLISHMENTS
• Pier 7 Shoreline & Transient Docks, concept,
design and construction tender
• Repairs to Pier 4 earth pier washout areas,
construction tender
• Concept Plan for the future Pier 8 Park integrating
the new Pumping Station and Underground
Storage Tank - Completed
• Functional Plan for the new Harbour West Marina
Dock Layout - Completed
• Establishment of the new Waterfront Development
team
• Developed Master Gantt Chart scheduling principal
projects and their dependencies
Gantt Chart – Waterfront Projects 2014 2018

Hamilton Public Works ~ Providing services that bring our City to life !

152

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

LANDSCAPE ARCHITECTURAL SERVICES
2015 KEY DELIVERABLES
• Completion of Gore Park Phase 1 construction
• Commence construction of Beasley Park
• Commence construction of William Connell Park
• Commence detailed design of Brian Timmis replacement field site
2015 Work plan includes:
• 27 Park Development Projects
• 26 Park Redevelopment Projects
o 2 Neighbourhood Action Plan
o 1 Downtown (3 Phases)
o 1 Shoreline protection with land acquisition

Gore Pedestrianization Initiative

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning

153

2015 Budget

POLICY & PROGRAMS
2015 KEY DELIVERABLES
•
•
•
•
•
•
•

Coordinated Street Furniture Program Phase II – design and
implementation
Revenue generating advertising program on the Lincoln M. Alexander
Parkway
Review of Hess Village Mall Authority service agreement and beautification
improvements on George Street
Full scale implementation of the information kiosk program
Development of the Clappison Grindstone Heritage Lands Management
Plan in the Cootes to Escarpment EcoPark System
Confederation Park – Wild Water Works feasibility study and conceptual
design
Joint Stewardship Board – Turtle Meeting Place and Environmental
Interpretative Centre design

Street Furniture
potential
current

Highway Advertising

George Street

Hamilton Public Works ~ Providing services that bring our City to life !

154

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

WATERFRONT DEVELOPMENT
2015 KEY DELIVERABLES
•

Construction of the Pier 7 Shoreline & Transient Docks

•

Harbour West Marina Breakwater – design & tender

•

Design of Shoreline Improvements & phase 1 tender

•

Design of New Marina Docks and phase 1 tender

•

Design of Future Streets & Infrastructure for Pier 8

•

Functional Plan Pier 6-7 Marina Village & Square

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning

155

2015 Budget

STRATEGIC PLANNING
Services Provided & Key Facts
Landscape Architectural Services
• Provides professional planning, design, and construction
administration services for parks, recreational trails, and
open spaces
• LAS enhances the environment and recreational
opportunities for the citizens of Hamilton

2015 Budget Request ($000s)
Operating Budget*
Gross

$4,502

Revenues

($2,635)

Net

$1,867

$ increase from 2014

$192

% increase from 2014

11.4%

Cost per household 2014

$7.67

Cost per household 2015

$8.46

% Change from 2014

10.3%

Policy & Programs
• Develops and implements programs and strategic
directions to improve effectiveness and efficiency
• Programs foster opportunities in environmental
stewardship, innovation & urban initiatives

Waterfront Development
• Professional design and construction administration for
waterfront projects

*LAS & Waterfront Development
- 100% Recovered from capital

• Waterfront staff steering committee

Hamilton Public Works ~ Providing services that bring our City to life !

156

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

Corporate Assets & Strategic
Planning Energy, Fleet & Traffic

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning

157

2015 Budget

ENERGY, FLEET AND TRAFFIC ~ OVERVIEW
Office of Energy Initiatives, Central Fleet and Traffic Operations & Engineering
Purpose / Function
• Energy services to ensure our City facilities, fleets and operations can operate;
• Energy services to reduce energy consumption, environmental emissions and manage
costs;
• Fleet services to acquire, repair, maintain and dispose of vehicles & equipment required to
provide municipal services.
• Fleet programs to ensure legislative compliance such as driver training and CVOR;
• Traffic services that ensure our community moves safely;
• Traffic services to ensure our roads are designed for the safety of all road users and
pedestrians.

Hamilton Public Works ~ Providing services that bring our City to life !
158

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

ENERGY, FLEET & TRAFFIC DIVISION
Director of Energy, Fleet & Traffic
Geoff Lupton
(1.0 FTE)

Administrative Assistant II
(1.0 FTE)

Manager of Energy Initiatives
Tom Chessman
(9 FTE)

Manager of Central
Fleet
Vacant
(58.67 FTE)

Manager of Traffic
Operations & Engineering
Martin White
(76.22 FTE)

Complement
(FTE)

Management

Other

Total

Staff to Mgmt
Ratio

2014

4.0

141.89

145.89

35.5:1

2015

4.0

141.89

145.89

35.5:1

Change

0.0

0.0

0.0

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning

159

2015 Budget

2014 ACCOMPLISHMENTS
Energy, Fleet & Traffic















Energy savings/ avoided costs since 2006 will exceed $38M by the end of 2014.
Class A Electricity Rate savings of $2.5M for year-end 2014.
City’s “New” Corporate Energy Policy approved.
Rebuilt 3 street sweepers avoiding $300,000 impact to the Fleet Reserve.
Multi-year purchase agreements for standard equipment in Central Fleet.
Approval to build a new Compressed Natural Gas (CNG) station at Transit.
Approval to sell the City’s District Cooling System for $10.5M.
Installation of Cannon Street Bike Lanes.
Approval to reestablish the Hamilton Strategic Road Safety Program and Committee
Construction on going for the Traffic Management Centre.
Installation of over 50 new locations of pedestrian ladder crossings.
Emergency Detour Route (EDR) completion on Red Hill and Linc.
Red Light Camera Program, approved to install six new red light camera sites
Completion of the Dennison Survey by EFT staff.

Hamilton Public Works ~ Providing services that bring our City to life !

160

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

2015 KEY DELIVERABLES
Energy, Fleet & Traffic
















Sale of the City’s District Cooling Assets to Hamilton Community Energy
Annual Green Energy Act and Energy Reporting
Construction of the Compressed Natural Gas (CNG) station at Transit
Energy efficiency retrofits funded through Energy Reserve
Fuel site review and capital strategy
CVOR Committee focus on improving the City’s CVOR Safety Rating.
Assist the Service Delivery Team on recommendations for Fleet Services
Update the City’s Green Fleet Plan
Complete migration from Avantis Fleet Management Software to Hansen.
Installation of the City’s “NEW” Traffic Management Systems
Enhance School Zone Speed and Flasher Program
Review high incident traffic collision locations
Pan Am directional and way finding signing
Re-establish the Hamilton Strategic Road Safety Committee and Program
Review Dennison Survey Results and Plan Developing for each section

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning

161

2015 Budget

ENERGY, FLEET & TRAFFIC DIVISION
2015 Budget Request ($000s)
Operating Budget
Gross

20,197

Revenues

(10,766)

Net

9,431

$ increase from 2014

367

% increase from 2014

4.0%

Cost per household 2014

41.49

Cost per household 2015

42.74

% Change from 2014

3.0%

Hamilton Public Works ~ Providing services that bring our City to life !

162

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

ENERGY - Office of Energy Initiatives
Services Provided & Key Facts
Develop and manage energy conservation and demand management projects that reduce energy costs,
consumption and environmental emissions which are major contributors to achieving the targeted reductions
set out under the City Of Hamilton’s “New” Corporate Energy Policy.
Provide corporate energy and commodity reporting, analysis, expertise and technical support. Monitor all
Corporate Utility accounts for electricity, natural gas, water and fuel (exceeding $45M annually). Manage the
daily activities of:
• Hamilton Renewable Power Inc. (HRPI);
• BioGas Purification Plant;
• Daily Natural Gas and Fuel Procurement.

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning

163

2015 Budget

FLEET - Central Fleet
Services Provided & Key Facts
Provides fleet services for 1,350 vehicles and equipment units through 10 City garages and numerous outside
contractors. Services include:
 Core mission is to acquire, repair, maintain and dispose of vehicles & equipment required to provide
municipal services.
 Delivery of programs to ensure legislative compliance. Driver Training, CVOR reduction
 Preparation of an annual vehicle replacement plan including specifications and bid tender documents for
users.
 Conducts repairs on a diverse group of equipment from small grass and turf equipment to complex off
road earth and asphalt machines and waste collection and road maintenance trucks.
 Provide enhanced vehicle technology and driver training to reduce fuel consumption and greenhouse gas
emissions in accordance with Energy Policy.

Hamilton Public Works ~ Providing services that bring our City to life !

164

 Public Works – Corporate Assets & Strategic Planning

2015 Budget

TRAFFIC - Traffic Operations & Engineering
Services Provided & Key Facts
Plans and delivers maintenance of tens of thousands of traffic and parking signs, 565 traffic signals, 6,500
lane km of pavement markings. Signal staff are on call 24/7 to respond to emergency signal failures.


New Signal Installations & Signalized Intersection Modernizations



Install and maintain all regulatory, warning and information signage



Install Pavement Markings & Crosswalks



Bike lane maintenance (signage/markings)



Special Event & Tourism Destination Signage



Hamilton Strategic Road Safety Program



Implement Road Safety and Traffic Calming Improvements



Traffic Management Centre



Red Light Camera Program



Truck routes and report to Truck Route Sub-committee

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Corporate Assets & Strategic Planning

165

2015 Budget

CORPORATE ASSETS & STRATEGIC PLANNING

Thank You

Chappell Park

TRANSPORTATION
MANAGEMENT

Confederation Park

FACILITIES
MANAGEMENT &
CAPITAL PROGRAMS

STRATEGIC
PLANNING

ENERGY,
FLEET &
TRAFFIC

Hamilton Public Works ~ Providing services that bring our City to life !

166

 Public Works – Engineering Services

2015 Budget

DRAFT

Engineering Services

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Engineering Services

2015 Budget

OVERVIEW

Director - Engineering Services
Gary Moore

Administrative Assistant II
(1.0)

Manager
Asset Management
John Murray

Manager
Construction
Jerry Parisotto

Manager
Design
Susan Jacob

Manager
Geomatics & Corridor
Management
Gord McGuire

Total

Staff/Mgt
Ratio

108.33

113.33

21.67

5

108.33

113.33

21.67

0

0

0

Complement
(FTE)

Management

Other

2014

5

2015
Change

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168

 Public Works – Engineering Services

2015 Budget

PROGRAM SPECIFIC INFORMATION

Asset Management – John Murray
- inventory, needs analysis, scope budget control

Design – Susan Jacob
- detailed design and tendering preparation

Construction Services – Jerry Parisotto
- contract administration and resident site inspection

Geomatics & Corridor Management – Gord
McGuire
- legal and engineering surveys and plans corridor
control and street lighting
Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Engineering Services

169

2015 Budget

2014 ROAD PROJECTS

Aurora Street

Barton Street Watermain

Dartnall Road

Ferguson Avenue

Hamilton Public Works ~ Providing services that bring our City to life !

170

 Public Works – Engineering Services

2015 Budget

2014 SPECIAL PROJECTS

East Mountain Trail Loop

Mountain Transit Centre

Fesseden S.W.M. Pond

Pearl St. Pedestrian Bridge

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Engineering Services

171

2015 Budget

ASSET MANAGEMENT
Services Provided & Key Facts
•

•

•
•

Supports the balance of the Public Works Department through the development of strategic
infrastructure programs, and the coordination of those programs, through the capital budget
process
Provides city wide condition assessment, life cycle analysis, risk assessment, prioritization of
needs, and long term capital programming for Hamilton’s entire right of way infrastructure
networks, and assistance of the same processes for Facilities and Parks infrastructure
City wide strategic communication of infrastructure issues through the State of the Infrastructure
reports, the annual Asset Report Card, Asset Management Plans and other outlets.
State of the Infrastructure (Sotl) Public Engagement

Accomplishments
•
•
•
•
•
•
•

Finalized Asset Management Plan (AMP) for ROW assets (provincial requirement)
State of the Infrastructure – detailed update for Roads
Implementation of new Facilities / Parks system (Ameresco)
Initiated Bridge Heritage Master Plan Study
Critical Water Main Inspection Program
Sewer Main Lining Program is currently at a sustainable level of funding
Upgraded Bridge Management Software

Hamilton Public Works ~ Providing services that bring our City to life !

172

 Public Works – Engineering Services

2015 Budget

DESIGN
Services Provided & Key Facts
•

•
•
•
•
•
•

Design provides preliminary engineering to final detailed design services for the delivery of the
Capital Program projects which include bridges, culverts, road, water and wastewater
infrastructure
Responsible for the coordination of acquisition of property or easements and the coordination of
utility works during the design stage of capital projects
Preparation of tender documents
Obtain project approvals or permits
Develop Standards and Specifications and lead New Products Committee
Additional delivery of area rating projects
Undertake Municipal Act Process for extension of Sanitary/Storm and watermains

Accomplishments
•
•
•
•
•
•

Fessenden Flood Mitigation Project (Ph3- Forestgate/Daisy/Magnolia), Lower East End
Drainage projects- Kenilworth: Barton to Burlington
Centennial Parkway: King to Barton, Queenston Rd (Water/Wastewater Master Plan)
Continue to lead Specifications and New Products Committee
Large valve replacement program (3 locations)
Other key projects (West 5th/Fennell /Burlington St /Mohawk Rd /James St N /Queensdale
/Broker/Hwy 6 left turn land and MTC Park and Ride/Centre Rd)
Pearl St. Pedestrian Bridge/ Centennial Parkway Railway Bridge

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Engineering Services

173

2015 Budget

CONSTRUCTION
Services Provided & Key Facts
•

•

The Construction Services section provides construction administration, inspection services and
contract management for road, park, sewer, water, bridge and capital works construction projects
throughout the City of Hamilton
Responsible for overseeing and documenting the Contractor’s performance with respect to the
terms and conditions of the contract, including the quality control of materials and workmanship

Accomplishments
•
•

Delivery of 50 projects worth 113 million dollars
Variance report and assessment implementation

Hamilton Public Works ~ Providing services that bring our City to life !

174

 Public Works – Engineering Services

2015 Budget

GEOMATICS & CORRIDOR MANAGEMENT
Services Provided & Key Facts
•
•
•
•
•
•

Manage all utility permits, agreements, costing agreements and strategic directions
Provide direction on development proposals with regards to access/egress and right of way
impact
Provide all engineering survey/legal survey services to support capital program and land
acquisition
Support all CAD and Document Management users in Public works and across the Corporation
Deliver the Street lighting engineering design and program implementation
Manage and issue all overweight, over dimension, road occupancy, road closure or use permits

Accomplishments
•
•
•
•
•
•

Initiated an application to the CRTC to develop a modern access agreement with Bell Canada
Audited and created a street light data base – 44,000 records
Published the Arc GIS On Line mapping tool for all ROW permits
Installed over 1000 LED street lights
Enhanced programming and fee implementation of the Road Occupancy Permit System
Continued deployment of a Traffic Data Management system will be complete by end of 2014

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Engineering Services

175

2015 Budget

2014 ACCOMPLISHMENTS
Road Cuts
• 2500 Road Cuts
• $5 Million in restoration costs
Road and Sidewalk kilometres
• 200 lane-kms of completed roads
• 57.8 kms of existing sidewalk replaced through
ES Capital works
• 2.4 kms of new sidewalk constructed by ES /
Development
Watermain CIPP Lining
• 6,670 m
Trunk Watermain Condition Assessment
• 12 km
Sewer CIPP Lining
• 25.7 km ordered
Sewer Lateral CIPP Lining
• 488 Laterals ordered
Sewer Inspection and Condition Assessment
• 76.4 km Mainline
• 672 Laterals

Hamilton Public Works ~ Providing services that bring our City to life !

176

 Public Works – Engineering Services

2015 Budget

2014 KEY PROJECTS
Right of Way (ROW) Reconstruction
• Centennial Parkway - King to Barton / Queenston Rd
• West 5th St - Mohawk College (south Access) to Gateview / Fennell Ave
• West 5th St - StoneChurch to LINC / Blossom Ave
• Mohawk Rd – Upper Wellington to Upper Wentworth
• Queensdale Ave – Upper Wellington to Upper Wentworth
• James St N – Barton to Strachan
• Park St / York / Bond
• Hess St N
• Kilbourn / Southmeadow / Elm / Pine
• Helga / Imelda / Thomson courts
• Centre Rd - Carlisle to Woodend
• Forestgate / Daisy / Magnolia
• Alanson / Grant / Erie / Emerald / Blythe
Right of Way (ROW) Resurfacing
• Pan Am – Cannon St, Gage Ave and streets surrounding Pan Am Stadium
• Asset Preservation Neighbourhood Resurfacing (i.e. Glenview West, Delta West,
Delta East, Bartonville, Stipeley and Stoney Creek neighbourhoods)
• Burlington St – MTO limit to Kenilworth Ave (westbound lower lanes)

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Engineering Services

177

2015 Budget

EXTRAORDINARY BUDGET CHANGES- Tax Expenditures

Description

Amount
($000’s)

Streetlighting Program
Hydro
Increase in Locate costs
Realignment from Capital to Operating

Hamilton Public Works ~ Providing services that bring our City to life !

575
255
464

178

 Public Works – Engineering Services

2015 Budget

SUMMARY
Services Provided & Key Facts
Engineering Services is responsible for program
development and delivery of all capital budget projects
within the 3000 kilometres of right-of-way corridor within
the City of Hamilton through:

2015 Budget Request ($000s)
Operating Budget
Gross

22,774

Revenues

($15,484)

Net

7,290

$ increase from 2014

1,294

% increase from 2014

21.6%

Asset Management
•

inventory, needs analysis, scope budget control

Design
•

detailed design and tendering preparation

Construction
•

contract administration and resident site
inspection

Geomatics and Corridor Management
•
•

legal and engineering surveys and plans
corridor control
street lighting

Cost per household
2014

$27.44

Cost per household
2015

$33.03

% increase from 2014

20.4%

Hamilton Public Works ~ Providing services that bring our City to life !

Public Works – Engineering Services

2015 Budget

Thank You

Hamilton Public Works ~ Providing services that bring our City to life !

179